Party City

Nice employees but before I purchased all my items I asked about the return policy and the employee that assisted me said only one item I purchased would not be refundable. When I went to a different Party City to return some items I decided not to use for an event they said it was not refundable. I was quite upset about it because if I knew I wouldn't have purchased the items.
3 8 years ago (03-05-2018)

I wanted balloons for my daughter's pictures. I called a week ahead to ask if I could just come in and pick the ones I want and be on my way. Yes, that was possible. It would have been nice if the lady on the phone told me that if i was in a rush or needed them by a specific time to pre order. She didn't. Went in on Saturday to pick 4 helium latex balloons. 15-20 minute wait. Sure would have been nice if they told me to pre order when I called a week ago. I ended up leaving without balloons.
3 9 years ago (17-09-2017)

The employee in this store doesn't even know how to process a return. She scanned 4 items that I brought back, told me to swipe my card to finish the return and I left. Two weeks later I get an overdraft fee because the return was voided by the store manager. I go up there to ask what's going on and they told me the employee accidentally returned my whole transaction instead of just the few items and said " well it was either void the transaction or eat the cost"......Terrible service hear and I will never go back!
1 8 years ago (30-03-2018)

They have mostly everthing you need for any party. A bit spendy for their party supplies.
3 9 years ago (29-09-2017)

Great place to shop for all my party supplies.
5 9 years ago (11-10-2017)