Passage East Kennels

This place was highly recommended to me and I had taken my dog in for daycare a few times. I arrived at 7 am to drop my dog for daycare and grooming. As I approached the entrance I see the Kennel Manager walking in thru the back gate and immediately the dogs began to bark. She yelled at them off the top of her lungs repeatedly, screaming over and over stop, nooooo, she sounded insane and angry. I went into the office and she came out to take my dog. I was hesitant to leave my dog and was hoping she had calm down. I told her my dog was not feeling well and he had seen the vet a few days ago. I asked her to please make sure he had plenty of water available at all times. I had not even finished the sentence when she rudely said "we can not forced them to drink".. I thanked her and took my dog with me. I later on called to speak to the owner who was not available. I spoke to a young man and explained what had happened and he said, " Sorry, what would you like me to do for you"! I guess they feel it is a well established place and highly recommend and they do not care, one bad review will not harmed them. If you took your child to daycare and saw the teacher yelling at the children then get sarcastic with you.....would you leave your child there?
1 10 years ago (26-10-2016)

Passage East Kennels are clean, well-managed, and the staff is friendly and competent. The playground for dogs is nice, and it's clear that everyone there loves animals.
5 10 years ago (14-08-2016)

Been bringing my Lab there for years and never had a bad experience. Always accommodating, friendly and reasonably priced. Plus, unlike many "chain" kennels I've looked at in the Norwalk/Stamford area, they don't charge extra for bringing your own food for the dog (seriously, some places do), giving medications, or letting your pooch out in the yard to play with other dogs once or twice a day. Unlike Camp Bow Wow, they don't make you pay in advance for stays during peak times of the year or not refund you if you have to cancel at the last-minute. Two paws up, Passage East!
5 13 years ago (11-02-2014)

Fawn and the crew at Passage East Kennels were so great with my Chocolate lab! I would reccommend this Kennel for Grooming & short/long term boarding. They take great care of the dogs! You can tell Fawn and the team just LOVE animals and it shows by how happy my dog came back to me.
5 14 years ago (13-03-2013)

Passage East is the only Kennel we use. Our Beagle Tucker has been going to Passage East for years and when we drive into the parking lot he gets so excited. He literally drags us in and never looks back as we leave. Fern and Katrina and crew are really great and have made great improvements to the outside play areas. I highly recommend Passage East.
5 13 years ago (15-02-2014)