Pet Supplies Plus

The staff knows me and my hounds by name. The manger Bill will tell me when the food I get is on sale self service dog wash is great!!!!you can get a wash card for $25.00 good for 5 baths when they cost $10.00 each
5 8 years ago (23-05-2018)

I'm not sure why this store aways hires incompetent kids to work here and can't do their job right. No matter how many times I go in there. Not to mention how horrible the manager is.
1 9 years ago (24-03-2018)

Good selection of toys, food and treats for teenie weenie dogs and playful cats... also a large array of needs for reptiles.
4 9 years ago (09-05-2018)

Very knowledgeable on their dog supplys. If they don't have what your looking for they will send you somewhere that does.
5 9 years ago (22-04-2018)

I had to make an emergency stop to pick up flea/tick treatment for my cats. I was on my way home with my 2 large young dogs. I didn't feel it appropriate to leave them in my car so they came in with me. The flea/tick medicine is kept in cases in the front of the store. You select the one you want and bring a product card to the register along with 2 other items I was purchasing. I paid for my items and the male employee that rung me up asked me to take my bag and stand in the front of the store. He was going to ring up the person behind me, then get the flea medication out of the case, which was located a few feet from us. I said to keep my bag so he could put my item in it. I wrestled my dogs over to the corner and waited and waited. He proceeded to help a minimum of 4 additional customers while I stood there. At some point he threw my bag on the floor. Another employee noticed me standing there and asked if I was waiting for something out of the case. I said yes, pointed to the product card and said I already paid and he appears to be putting every person in the store ahead of me. She apologized profusely and said she could help me. I said it wasn’t her fault but that his behavior was extremely rude and asked if she could please get my bag off of the floor. To which she apologized again. Mind you he is right there and has not even glanced over his should or muttered a word. As it turns out they didn’t even have the product that I paid for but had the larger size/$$. I was already furious and became angrier the longer I remained in the store and he continued to ignore unapologetically to the situation he created for not only me but his co-worker. Now I had to go through a return because of the bad service he provided from the beginning. I don’t think I’m any more important than anyone else that was in that line. However, I do believe that when it was my turn to be helped it should have been finished before moving on. Maybe he was having a bad day or he didn’t like that I brought my dogs in but I know I didn’t deserve that. Shame on you.
1 9 years ago (20-10-2017)