PetSmart

A nice facility, clean and pet friendly. Has an in-store veterinary service and grooming. Does pet adoptions frequently. Easy access and is located in a shopping mall area with major outlets such as Lowe's, Farm and Home (personal favorite ), etc. nearby for multiple tasks. On the expanding west side of Springfield...so I guess this is the place to be. Good product selection.
5 9 years ago (16-05-2018)

The Stores are always very clean, organized and the staff is very helpful. One can always find a good sale on something since they carry all sorts of pet supplies, foods, bedding, toys, small animals, fresh water fish and more. Some of the Stores have a Veterinarian on site, boarding , training and groomingn and they also have dogs and cats for adoption and much more.
5 8 years ago (24-05-2018)

Nice selection. Fair prices. Really rude cashier. She seemed annoyed with each and every facet of our interaction. I asked my husband if he liked our shopping trip today, and he said, "Yes but that cashier needs some training in customer service!" She didn't even thank us. She said, "You're all set!" Right... I can get ANYTHING offered in this store somewhere else or online, so I will!
1 9 years ago (11-02-2018)

I like the employee, friendly and take the time to talk with you about your needs of the animals you have. Helpful hints. The animals seems like they like the shopping they like the treats they give out for them, some staff are animal lovers anyway. Thank you PetSmart!
5 9 years ago (01-05-2018)

Employees are great but not all are super knowledgeable. We we're looking for cat food for our picky cat but had a hard time finding a wet food he would like. The employees could show us to the wet food but not too much more than that.
4 8 years ago (01-06-2018)