Phoenix House - Keene

I won't even give this place half of a star. The only reason I put one star is because I can't post with a zero star rating. My son was referred here for dual diagnosis treatment by the hospital social worker on a Thursday. We never heard from anyone. We called them several times a day for 6 days leaving voicemails and actually BEGGING for help. The final attempt, we called non-stop for 10 minutes straight and the woman finally answered and proceeded with doing a phone screen with my son. The phone intake was not to determine how they can help him, but how the WON'T help him. They had a hundred excuses (medical concerns)why they didn't want to accept him. He is a 28 year old healthy man who was medically cleared every year for 14 years to play football, even semi-pro. but they were concerned about his health. I can't believe how hard it is for a depressed addict to get help. Now my depressed kid is even more depressed. My advice: If you really want help...don't waste your time calling this place.
1 8 years ago (13-09-2017)

Ok I'll have to go back and forth from homestead
5 8 years ago (08-11-2017)