Pizza Hut

Sure, if you want clumps of dirt with a side of your mushrooms, this is your go to place. Nothing quite like taking a bite and getting a mouth full of dirt. Upon inspection, there’s a clump of dirt along with some sprinkles on the whole pizza. Definitely won’t be back.

Literally the worst Pizza Hut. Cannot get through to ask for a refund. I was on the hold listening to their pizza deals for almost 30 minutes. We picked up and wait time was adequate. Should have checked our order before we left. Pasta was like it was cooked days ago and left uncovered in the fridge. Those noodles we crispy, couldn’t eat. Marinara was just tomato juice like someone opened up V8 and poured it in a cup. Wasn’t sure if our pepperoni sauce was made with V8 juice either so I didn’t eat any of it. Our cheese pizza was supposed to have marinara sauce, not their stinky cheese sauce. Double checked our receipt to see if I made a mistake but no it was on there with marinara. Our cheese sticks weren’t burnt this time!! Not the first time we’ve had troubles here. They constantly mess up orders or forget things. Last March I waited 2 HOURS for our delivery weather was good. Called for refund and they wanted me to come into the store to get a refund in the start of a pandemic when you couldn’t even buy toilet paper. Don’t order here at the Underwood location. Hoping to get through tomorrow.

Went to this pizza hut at 6:30 on a Monday night. Two people in the lobby that walked to the back after I pulled up. Doors were locked and they didn't return to the front until I got back in my vehicle. This is A BIG INCONVENIENCE as I just drove all the way here to get my daughter her book it reward. If you're not gonna be open CHANGE YOUR HOURS TO REFLECT THAT. lazy and unprofessional

Awesome customer service. Very fast and efficient. Food is very well made and delicious, yet inexpensive. Love this location!

I ordered medium PAN pizzas and I paid the extra dollar to upgrade to the pan crust. I called the store and they assured me that what I received is pan crust because they have no other crust available right now. But as you can see, the crust is super thin! I've had pizza hut pan pizza for years, and it is supposed to have a much thicker crust. So either they lied to me and made up a story about pan being the only crust they have right now which I hope is not the case or they did a terrible job making the pizza. Either way, would not recommend!

They still owe me replacement from a long time ago . Called them called customer service and no luck. That's why haven't ordered in a year . They need better employees and most off better managers . And maybe answer there phone would be nice .

We ordered at 8:40 pm and never received our food. I called at 9:40pm and got a message that they were closed. We never received a phone call or email telling us there was an issue. When I checked my tracking on the website it said the food was being prepared. We ended up ordering from Domino’s. My children did eat until after 10 pm. I am extremely disappointed at the lack of communication. If they weren’t taking orders they should have notified me.

I ordered my pizza at 4:19 pm, the delivery order said 35 minutes later, two hours passed and nothing ever arrived, I called the store and the person who answered me was very rude.

Ive been getting my pizza at various places to see whos is consistantly hot, fresh and how delivery was handled. Havent tried Pizza Hut for awhile becuz the last order I got was not good. Tried them again this week and although the pizza tasted pretty good I will point out a couple of things. The crust on the outside was perfect but there was uncooked dough under my toppings. The Edge is a good choice for flavor, just make sure the crust is cooked inside. Also, I live literally 5 minutes from their location and when my food arrived I considered warming it up b4 eating it. My driver pulled up, called me and as I confirmed that he was at the correct address I had to ask if he was coming out of the car becuz he just sat there. When he gave me my food I paid, gave him a decent tip and said have a nice day, to no response at all. Customer Service goes a long way in my experience. Overall, it was a fair experience ordering from Pizza Hut. Not bad but not great either.

Good food and pleasant staff. I have enjoyed them through the years