Pret A Manger

I just visited this store and was called “Nasty” by an employee who is called David. David denied that he called me that with his manager. I recommend the manager to check the camera recordings. The recording won’t lie. I believe it’s reasonable to ask for napkins and reasonable to get respect. In the end of the conversation with the manager, David finally said “sorry” with unpleasant face and attitude. There are a lot details during this unpleasant experience here today. My upset is mainly on this employee’s attitude and behavior. I am very sorry for Pret A Manger.

Excelente Costumer service.. you’d love being here.. I got a sandwich healthy and delicious.. you should visit sometimes to get fast and easy lunch..

What a great start of a beautiful day.. I walked into pret A manager and a strange guy rushes to opens the door and said pls let me so I said of course and thank u so much with a smile. 2 mins later I'm at cashier and she says don't worry about it it's on me today.. .. how awesome as it happens to be my birthday today too.. what a gift.. love it!! Thank you Prett

Really rude and disrespectful staff members. The person at the counter was talking on the phone and I had ro repeat my order several times. I paid cash and held my hand out to receive the change and he threw it on the counter at which point all the coins fell onto the floor. We asked for a fork and when we didn't want a knife as well, the same staff member rolled his eyes and made a gruntled noise

Got a small soup and slim sandwich today 4/3/2023, I was charged 18 something when this deal is clearly stated all over the store as a "2 for $12." I don't support this type of robbery so no more Pret for me.

Worst morning coffee experience. The staff said it was going to be 2 minutes wait for the coffee but it ended up being 15 minutes for a simple black coffee. There was not a working system to serve the backlogged orders. The orders came out randomly and no waiting customer claimed those.

Waited for more than 15 mins for this soup and as you can see.... The cup is almost half full.

Nice sandwiches. Close to Bryant park.Food: 4/5

Worst Pret location I’ve ever been to. Please Restock your honey packets its literally been over 6 months and the employees act clueless every time I ask. I only come here for proximity to office if I must grab something quick between meeting

Came at 7:15, place had no food ready - empty shelves!! Asked for porridge and they were able to give me porridge but with no toppings, I asked why am I paying full price for an item that is not complete, they apologized, said there are not enough people on the kitchen and they are not ready.