PRO-CAT Auto & Truck Repair

O Stars, Worked on my truck for 8 months and paid over 4,500 to correct the truck from smoking and required new batteries. They told me I needed a new starter and all new fuel injectors when both the injectors and starter were replaced two years prior along with a new Fuel injection pump. After the starter was replaced it turns out I just needed new batteries. The truck still smokes and new problems include diesel leaking into the oil which never happened before, fuel gauge not working, and now can only use one of the two fuel tanks. The owners son Will refuses to fix it and I'm out of pocket $4,500. A total waste of time and money!
1 7 years ago (28-02-2018)

I have been going to Pro Cat for the past 18 years they are very knowledgeable They have worked on my truck and cars I feel they are honest and fair with their prices A great place to go and have your truck or car repaired
5 7 years ago (03-03-2018)

I have been going to this shop for just shy of 2 years. I can not speak highly enough of this place , they are very nice people and always fit me in with my crazy scheduling needs. Will is normally who I speak to however everyone else there who I have ever delt with has been very nice , takes the time to explain things to me and goes above and beyond with their customer service. They do not try to upsell things that I don’t need and when a vehicle is in need of service they explain what is urgent and what isn’t. ( ex. An air filter being ok to wait until my next oil change). On multiple occasions I have brought them vehicles thinking that there was something catastrophicly wrong and panicking only to have them call me to let me know it’s a simple fix. The best example of this I can think of is the time I had my 2006 Corolla towed to them with a terrible banging sound coming from the fuel tank which myself and several other people thought was the fuel pump. Scared that it was going to cost me almost $1,000 I dropped it off and asked them to call me with the price of a fuel pump, the next morning I got a call that it was just a loose heat shield under my gas tank and it would be pretty cheap to fix. ( it ended up being well under $100). They could have taken adavantage of me ( like some other shops would have) however each time they were honest with me. The work they do is top notch and I have never had any issues with any work they have done , and I would recommend this shop to anyone. I just left the shop today a happy customer as they were able to diagnose and repair what I thought was going to be a costly noise concern on my moms 2012 Kia Soul in one day. I also like how they use OEM fluids on vehicles that require them, when my Toyota was due to have its transmission fluid changed I called a few places to get prices and also to ask what type of fluid they use. Most answered they used some type of one size fits all transmission fluid however pro cat uses OEM and by the way had the best price as well. I have learned my lesson , don’t bother with any other places and just take your car here to begin with.
5 7 years ago (01-03-2018)

Second visit, as impressive as the first. Mechanics really know their stuff. Do not perform services that aren't needed. Family run shop that take pride in what they are doing. On my latest visit, I hade my breaks done... now stops like the day I bought it. They also diagnosed and repaired a shimmy I was feeling at high speeds. Took the time to explain what was causing it and how they fixed it. Much better alternative than dealers.
5 8 years ago (16-06-2017)

They are horrible. They were going to overcharge me. They are not knowledgeable about car service. They told me they were going to buy a part just in case. I thought they were mechanics how do you not know what was wrong. Even myself with very little car knowledge knew that if there is rust on the front wheel hubs that does not affect the bearing. If under the hub is rusted thats the problem. I also have no idea how they told me all four bearings were in need of repair. I dont think they even looked. I brought my car to my regular mechanics and they informed me that my right control arm was already replaced. (Procat were suggesting i get both front ones done.} they quoted me around 800$ even more with the extra part they might need. They told me all of this when my car was in there shop FOR THREE DAYS! ALL THE DID WAS TAKE MY WHEEL OFF, TELL ME THE WRONG INFORMATION, AND TRY TO OVERCHARGE ME CAUSE IM A FEMALE. THIS PLACE IS HORRIBLE. i don't know how they got their star rating.
1 7 years ago (03-09-2017)