Public Storage

Excellent service! I set up my unit online and had to move my entire apartment out into this unit. Sadly I ended up being here past closing but several minutes twice in a row but Dameian was extremely helpful and courteous. He made sure we had a cart and were able to get everything into my unit!

Dameian was an exceptional property manager. He guided me through the entire process and informed me of my best options. He was also very patient with me.

Terrible experience, I had my unit for over a year and they increased the prices twice in a year from $118 to $139 to $180, $62 increase without providing any additional space or services. The building was freezing in the winter and sweltering hot in the summer and the property manager was never at their desk to assist. I called in advance about cancelling my unit and was told if I removed my items on the 1st of the month, I would not be charged for the month. I received a charge for the entire month on Sept 2nd. I called customer service to get my money back and they said there's nothing they can do. Worst service and experience ever. DO NOT USE this company

I waited over one hour for a property manager because my key was lost and no one ever showed up before closing. Going to another location wasn’t an option because I no longer live in this town and had to leave before 5pm. I called 3 times around 2-3pm and left voicemails with no response. The bathroom was locked and smelled like weed right next to it. I ubered from bwi and wasted my money and time. Important stuff is in my unit that I really needed like my medication, my clothes and important documents I needed before I left. I want my stuff out of this location ASAP. Another lady was waiting an hour before I came to give her access to the building. She kept asking if I worked there. Unprofessional and just don’t care about their customers.

Awesome property manger he’s always so helpful when I have questions.

Dameian is amazing and genuinely an asset to this location. Always willing to help and work with you on any occasion.

Damien has been assisting me prepare my move months! There's no question I'll get amazing service and a warm disposition. He isn't an employee, he makes this location and it was an amazing experience interacting with him

Damien exceeded the expected with exceptional service. He is genuine and polite, knowledgeable and patient. Good customer service is rare these days. He made the process smooth and stress less. Thank You and Give him a big raise!! Vacation!!! something!!! He is professional!!

Great storage facility! Damian got me set up with an awesome first floor storage room and has been nothing but helpful since. Excellent service.

Charles was amazingly helpful. He reached out to me before I even went to check the place to confirm some info. Then when we got to the storage, he made the process incredibly easy. Customer service is awesome, glad to store here.