Red Robin Gourmet Burgers

This was the worst experience I've had at a Red Robin, by far. For having about 6 tables in the restaurant, there were dirty tables everywhere. Our server kept talking to other employees WHILE we were ordering. We literally had to wait to finish ordering for her to finish her conversations. I was blown away with her lack of attention to our table. Every time I looked over to the kitchen, I saw people rubbing their faces or handling cash, and then plating food. Not only did our food come out incomplete, but I was presented with a burger sopping in grease. I ended up with food poisoning...should have known. TL;DR: I will not be back.
1 7 years ago (07-05-2018)

First let me start off by saying our waitress Amy was amazing. She was super sweet. This was our first time eating at Red Robins, and it will not be our last. The service and food is amazing.
5 7 years ago (28-04-2018)

Great atmosphere and endless sides (including healthy ones). Went from 4 to 1 star see below UPDATE: March 2018 so was just told that they can't bring out fries/sides first before meals...THIS CAME FROM CORPORATE. So wrong. Please rename your Bottomless sides to MONITORED sides. We have young kids and was one of the benefits of coming here, getting them started with something to eat before the meal comes to appease them. Guess we'll be looking for a new favorite place. UPDATE: spoke to Justin the manager. I don't feel it's right to punish the store. Had a good conversation. CORPORATE 1 star if I could, this store is a 4-5 on any given day. Kudos Justin and are very attentive server.
5 7 years ago (05-03-2018)

We don't have a Red Robin near us, it is an hour away. However, my family makes a point to go eat there about once a month because we love the food. There are friendly servers, a clean place to eat, and the fries are the best. I highly recommend to eat at Red Robin
5 7 years ago (29-04-2018)

No customer service, force people to use tablets to order and request refills. Don't accidentally touch the wrong thing on the tablet otherwise you are charged an entertainment fee. 3.00 dollars for a Coke, 15.00 for a burger without apps. Spend over 20 bucks a person with no appetizers. Less expensive to go to chop house, cheddars, johnathans, or any other restaurant for better service and better food.
1 7 years ago (22-04-2018)