Rio Medical Supplies

My sister and I went here to look for a Wheelchair for our mother. The owner, Jamal, greeted us and he was super helpful and nice. He helped up pick out a wheelchair. My mom is elderly and we couldn't get her to the store easily so Jamal offered to bring the chair we picked out to my mom's residence to let her try it out before buying it. This helped us out a lot. She liked it and she bought it on the spot. We really appreciated his going above and beyond to help us find the right chair for our mom. We had a wonderful shopping and purchasing experience! We will be back if we need any medical supplies.
5 8 years ago (17-03-2018)

We were able to find it easily and found what we needed reasonably priced.
5 9 years ago (12-12-2017)

Very shady place of business. EXTREMELY over priced and no exchange or return policy....the manager/owner lied to me and said it's Virginia state law. Avoid this location!
1 9 years ago (06-12-2017)

I'd been having back problems and went to Rio to get myself an electric warmer gel pack. Not only did they have exactly what I was looking for, but the experience was overall quite satisfactory. The space is very large and can accommodate any sort of medical equipment need-- definitely will be returning does the need for anything arise. The scathing reviews about this place are very misleading, I had no problems with the staff and/or regarding their return policy. Everything is set in place to protect consumers since most of the products sold here deal with direct contact onto a customer's body.
5 10 years ago (02-02-2017)

Contrary to what the other reviewers are saying, I actually had a pleasant time in Rio Medical Supplies. I recently tore my ACL and needed a chair to sit on when I take showers so I don't have to be leaning on my crutches the entire time. There was a large variety of options, and so much more. and the staff was pleasant to talk to and very helpful with my decision. I am glad I chose Rio instead of ordering online without any idea what I was buying.
5 10 years ago (03-02-2017)