Reviews
Jennifer Belcher (Rep) and Francisco (Installer) have made my experience working with Rite Rug an absolutely wonderful experience. I manager two apartment complexes in Clemson, SC. I can honestly say that it is hard to find a company to work with in this area but not with these two on your side. I never have any issues with scheduling or the quality of the work completed. I do not have to go behind Francisco to check his work because he DOES IT RIGHT THE FIRST TIME! We have completed upgrades in almost all of it units with no issues! I would highly recommend Rite Rug for any installation needs within your home/apartments! Thanks for all the hard work guys! It is truly appreciated!
5
7 years ago (25-04-2018)
I work in multi-family apartment management and use RiteRug almost on a weekly basis for over the past 6 years. My rep, Jennifer, and all the installers are absolutely phenomenal and easy to work with! Whenever issues arise (which is rare) they are fixed ASAP. Jennifer has also been extremely helpful in picking out the best carpet and vinyl which helps me stay within my budget. I am loyal for life! If you’re in the market for flooring, definitely give Rite Rug Greenville a try!
5
7 years ago (04-05-2018)
Terrible company to work for as far as warehouse is concerned. They lie about job duties, don't train their employees or show them the right way, and you're NEVER paid on time!!! I've been waiting 3 weeks for my last check from the company only to be told "if you would've stayed u would've got paid" that makes no sense to me. And the lady Christy or Chrissy that works in the office is VERY VERY rude and unprofessional. Idk about the installation part but as far as warehouse jobs and customer service this place is a disgrace and TERRIBLE for employment.
1
7 years ago (05-03-2018)
Pretty terrible experience so far. They did the flooring for my new house. Had to remove and reinstall the tile in the bathroom 3 times, each time for a different reason centered around negligence. Carpet still looks terrible because they can't hide a seam (after multiple fixes). Carpet pad is uneven on every stair, so you can feel the subfloor underneath on some, and they wouldn't fix it. When trying to schedule a warranty repair (on something they couldn't fix before closing), I was given a 4 hour window where I had to be home so I took a half day off work, then get a call 3 hours in that the installer will be coming an hour after the scheduled window. If you have the option, I wouldn't recommend choosing RiteRug based on my experiences. If you don't have the option, be very careful with their craftsmanship (if you can call it that), and document any issues that arise and all communication - don't trust them to follow-through.
1
8 years ago (17-06-2017)
It was a pleasure working with Scott Thomas. The installation of new flooring and carpet had to be coordinated with a series of other projects, so scheduling was very important. Scott got it done exactly when he promised it would be and ensured that the people who did it were top-grade professionals. He stayed in touch throughout the project to be sure that we were getting our needs met and came by afterwards to ensure that we were pleased with the final results. His top goal is making sure that your needs are met.
5
9 years ago (10-11-2016)