Ruisi Auto Sales

This is not a rating about the quality of business with this merchant, but a low mark on Customer service. Sent some questions to this man and got in a testy exchange of mails with him. Very interesting. Fragile egos and business don't mix well. While Mr. William N. did not use profanity in his messages, he was rude nonetheless. You be the judge... Was I an overbearing new customer? I am sure There was a much better way to handle a curious (if maybe insolent) client, that would have ended in a successful business transaction...but Mr. William didn't think so...
1 8 years ago (18-06-2017)

Awesome Rv rental experience. From start to finish I couldn't be happier with the RV or the service. We will definitely rent from here again. Thank you for all your help William.
5 8 years ago (09-06-2017)

I've rented twice (so far) and both times William and the staff exceeded my expectations! Clean and reliable rigs with top notch customer service, at incredibly competitive and fair prices. Can't wait to rent again next year! Keep up the good work!
5 9 years ago (07-08-2016)

William was very fair and easy to deal with. The RV was clean and in great shape. We had no issues whatsoever on our 4 day trip for a music festival at Watkins glen. Shop around if you want, but William will be the most fair. Some places may be cheaper up front, but once you return it there's hidden fees for generator use mileage pumping etc. William stuck by his quote and I was only charged a small fee for going over miles, which was clearly stated in the contract. Highly recommended, you will not be disappointed.
5 10 years ago (25-08-2015)

William was awesome!!!! We rented an RV for the Firefly Festival and for a first time RV renter it really made the 4 days comfortable and a home away from home. The RV was clean, easy to use (after very clear instructions from William) and roomy. Definitely using Ruisi Auto Sales to rent from here on out! Thanks William
5 9 years ago (21-06-2016)