Reviews
Steve Brian and the gang are fantastic! They work hard to help you get outfitted the right way. They are more concerned with making sure you have the right gear then they are just making a sale. Thanks guys! Keep up the awesome work!!
5
8 years ago (16-12-2017)
Steve was great to work with. He had everything I needed for a Yakima rack except clips. He was more than willing to order them and outfit us. Great store.
5
7 years ago (10-02-2018)
I've been consigning for a couple years. They are honest and friendly. The new store has everything you could need for your outdoor activities at good prices. No need to pay full retail when you can shop here.
5
8 years ago (19-12-2017)
This is a great family run business. We come for all our snowboard gear, hunting gear, and other Outdoor Equipment. Worth the trip..
5
8 years ago (16-12-2017)
BUYER BEWARE: As the owner will kindly point out, his policy for returns is posted on the front window of the shop. READ IT.
SCORE sells items they have purchased from other stores, from online sources such as Craigslist, and items they hold "on consignment". In short, SCORE is a small entrepreneurial reseller of second-hand merchandise, and for that, I give them credit. However...
Their business model has pushed customer service to the "liabilities" category. Example: I purchased an MSR brand fuel bottle, for use with 'white gas' camping stoves, from SCORE. For this bottle to serve it's purpose, it must have a rubber o-ring in place on the screw top. That o-ring is a part of the product.
After I discovered that my purchased bottle did not have an o-ring attached to the screw top, I called the store and spoke with the owner. He adamantly refused to be responsible for selling a product that did not have all the necessary components (the o-ring) to safely utilize the product (without the o-ring, fuel leaks out of the cap, into a backpack or other gear, creating a horrific fire hazard and potentially ruining gear). He informed me that it was my responsibility to make sure the product worked correctly BEFORE I PURCHASED IT, and that no refund or exchange would be forthcoming. (He expected me to bring white gas into his store, pour it into one of his products, cap it and shake it to determine leakage? I don't think so...)
Here's the quick of it: these o-rings cost less than a dollar. The bottle SCORE sold me, in an incomplete and unsafe condition, was $8.50. No offer was made by the OWNER, to make me satisfied, as a customer. I won't be darkening his door again.
Cost and customer satisfaction aside, SCORE sold me a product that was unsafe, and could have resulted in horrible injury or death. When confronted with that reality, the OWNER told me it was my fault.
BUYER BEWARE.
1
8 years ago (06-10-2017)