Shady Grove Fertility Center

I had my video consult 2 weeks ago with Dr. McClamrock who was incredibly informative. He let us know that Molly would contact us to know next steps and just a few days later Molly wrote us in the portal with very clear information and next steps. I started my cycle on Saturday and called first thing Monday morning and was able to get all of my baseline testing, genetic testing and ultrasound done this Tuesday morning. Jeanette drew my blood and went over the various tests she was doing. Molly got me prepped for my ultrasound and nicely followed up on some of the questions I had written her in the portal, and Avi, the NP, performed my ultrasound. They have a screen above you so you can actually see what they are looking at, and she made sure to explain and educate me throughout the imaging. Molly even left a specimen cup so I could take it home for my husband without me even asking. The woman at the front desk was also incredibly pleasant. I know this is only the beginning of my journey, but I have had some rough experiences throughout my two year journey to motherhood. I have dealt with people that lacked compassion despite infertility and a miscarriage. As a nurse, I know making my patients feel comfortable is key to ensuring quality patient care, and this group this morning gave me my first real positive experience as a patient in 2 years. Thank you for that, and I look forward to writing an updated positive review as we get deeper into the process.

You’re just a number to them, so each appointment you will have to remind the staff, nurses, and doctors of who you are and what your medical history is.

My husband and I went to Shady Grove Fertility after a bad experience with another fertility clinic. Shady Grove was extremely professional, educational, and walked us through every step of the process. We were so grateful to find such a caring, smart, and professional group to work with. I would like to thank Dr. McClamrock, Elayne Kochis RN, and Angelique Thompson CCMA for their incredible communication and support every step of the way. This was a great experience that I would recommend to anyone who wants to learn about fertility options. And due to their great efforts and support, my husband and I are due with our first child in April of 2022 through successful IVF treatments at Shady Grove Harbor East and shout out to the Towson group for their support as well. What a wonderful practice. Thank you Shady Grove Harbor East.

Shady Grove. Name says it all. They talk a good talk but when you need answers you get the run around. We were informed that it was best to get genetic screening prior to beginning any processes, which seemed like a good idea. My wife and i were assured that at most it would cost us $349.00 for the testing we needed. You can imagine our surprise when we opened our insurance portal to see that SEMA4 had billed our insurance company over $20,000.00. When we asked our so called "Financial Advisor" for assistance she basically said, "Not my problem" talk to their billing department. Instead of saying, "Let me reach out to them, let me see how I can help, or here is our direct contact at SEMA4" The more we asked the more belligerent she got and offered no help. No empathy whatsoever. I spoke to a nurse there that basically stated that this so called "Financial Advisor" was trying to help. I asked how? How is telling us nothing and to contact SEMA4 billing is helping? Her response was to tell me a manager would call. And, then hung up on me. When I called the manager that was supposed to help...you guessed it..Voice Mail and it stated she would return on August 25'th...Um its March. Would you do business with something as precious as a baby with this office? At this point....not us...Burn me once, shame on you. Burn me twice, shame on me! You decide. This is my opinion.

I loved this place. If it wasn't for them I would not have my little boy right now. Dr McClamrock was very professional even offered us a research program to save us money because my insurance did not cover the genetic testing. I did one round of IVF and got pregnant the very first round. I've never been happier. Thank you to the medical team staff, nurses, secretary, nurse tech, and doctors al of you took a part in getting me pregnant successfully. I would recommend this place to EVERYONE

I would avoid Shady Grove at all costs! I was a patient of Dr. McClamrock and it was a nightmare from day 1. From issues with the financial team to the never ending lack of communication with the nursing staff. I am a carrier of a genetic mutation which led me to needing IVF. If you do not fit in the small, generic “infertility” box, this is not the place for you. I begged them to try protocols that worked for women that have the same carrier disorder and they flat out refused. I have since left and have done two rounds with a new provider, who not only allowed me to use the “experimental” protocols..but encouraged it. I went from 3 cycles with SG resulting in only ONE embryo to FOUR embryos round one and SIX embryos round two with the new provider. The difference has been night and day. The last conversation I had with Dr.McClamrock he told me “you are going to need to use a sperm donor”...which led me to believe he didn’t even know what patient he was talking to...the eggs are our issue, not sperm!!

Never answers the phone never got back to any of my messages never made my appointment when I made it online

Just go with SGF. The doctors are very thorough, and they will not waste time trying protocols that don't work. We are currently 9 weeks pregnant thanks to SGF. I recommend Dr. Yazigi of the Towson branch.

Dr. McClamlock and the rest of the staff at the Baltimore office were able to make our dreams come true and never gave up on us. I will never be able to thank them enough!

Just to say a big thanks to all d staffs .i had my bouncing princess yesterday. Shady grove it's a place of hope,special thanks to d doctor .