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Reviews, get directions and contact details for Simply Self Storage

Simply Self Storage
Address: 2591 Jolly Rd, Okemos, MI 48864, USA
Phone: (517) 332-7781
State: Michigan
City: Grand Rapids
Zip Code: 48864


opening hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 2:00 PM

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Reviews
We signed with Simply Self Storage in April of 2017 when we sold our house. Six months into having our stuff store our monthly rate increased almost 50 dollars with just an email notification. When my wife asked why they did that she was told “this helps get people to move their stuff out so we can get new costumers”. Then when we got our stuff out of the storage unit there was mice poop EVERYWHERE! Literally all over the storage unit and everything in it. I called and spoke with Becca to notify her that my storage unit had a mice infestation. All she did was email me a pamphlet to make an insurance claim. I got absolutely to sympathy from her, not even a “sorry this happen to you”. All I got was a “did you have insurance”. I had my life in that storage unit. All of my family’s belongings. All of my kids toys just covered in mice poop. Blankets that my wife’s aunt made who died for our kids, covered in mice poop. Everything nearly ruined and I don’t even get a sorry or any type of compensation. I will now have to most likely jump threw hoops to get money back that won’t nearly cover my belongings. I am so disapointed in their service I would never recommend anyone to store their belongings here.
1 7 years ago (18-04-2018)
I've been all over the place trying to find a storage space while packing for our move. Becca showed me a few units and we found the perfect one for all our items. She answered all my questions and made the move in easy. Would definitely refer someone to store here.
5 7 years ago (25-04-2018)
Fell flat on my face because of all the ice and hurt myself. So thanks for that. Also found out that in addition to paying for a storage unit, I have to be a groundskeeper. Apparently, you had salt available in your office. Upon walking from my unit, up to the office I almost slipped and fell 3 more times. Again, thanks for that. Only to find the female employee that was in the office when I first arrived was suddenly no where to be found. This was also during work hours, so why she was missing for so long is beyond me.
2 7 years ago (27-02-2018)
Becca and Jessie really took care of all my worries and helped me find the perfect unit for my needs.
5 7 years ago (23-05-2018)
Becca and Jessie really made the move in process easy for me. I'm storing my things for the summer and the process was so quick and simple.
5 7 years ago (08-05-2018)
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