SkipperBud's Pewaukee

Outstanding service department! Great communication , high sense of urgency, and very customer focused! Sales department very professional as well! I have purchased 2 boats and could not be more pleased!
5 8 years ago (31-05-2018)

I highly recommend storing your boat here. It’s conveniently located off of 94, your boat is safe and secure and the customer service is on point. Brandon and Ryan made sure my boat was out of the covered storage and ready for me to pick it up whenever I needed it. Esmeralda quickly took care of my boat or trailer part needs. The guys in the yard trailered my boat with care. They all went above and beyond to provide excellent customer service.
5 9 years ago (11-11-2017)

New boat from Skipper Buds last summer would not hold a charge for a week. 3 Batteries later it was time to put the boat away. Charged the battery and placed it in my heated garage for the winter. When I went to charge it before installing into the boat it was still fully charged. Made absolutely sure nothing was left on in the boat, checked battery voltage several hours later and it was down .5 volts. Started up the motor on muffs and it was charging just fine. Decided to take it in while it is still under warranty. Explained what I checked, and my results in great detail 3 times to 3 different people and they still messed up the work order and tested what was known to be a good battery and a good charging system. They did not find any draw from the boat or the motor (must have healed on the way there). I was quoted $245 for a master cut off switch and declined and asked them to check the voltage after sitting for another day. Voltage was still OK. Because of past experience with self healing problems I asked them to install the master switch. Today when I went to pick up the boat my bill was $781.59 ! $625 for labor, $68.66 for the switch and $50 for 16 inches of #2 wire and 4 screws. The bill for the master switch alone is $250 labor, $68.66 for the switch, and $50 for shop supplies - a little bit more than was quoted over the phone. If I could give them a negative 5 stars I would!
1 10 years ago (31-05-2017)

Terrible customer service! Went for the boat sale this weekend, front desk lady was rude, sales man was rude!!!! Boats also weren’t clean!! Terrible experience, never going back!
1 9 years ago (05-05-2018)

Had a chance to work with Jeremy on my first visit there and I have to say the customer service was excellent. I visited BoatHouse not long ago and had a terrible experience looking at used boats. Here at SkipperBuds they really showed they cared. Didn't matter if you were looking at a used boat or at a top of the line 100k boat, I was treated well. So I highly recommend you visit them for the next boat purchase. I will likely be visiting them again soon if my offer goes through and will add to the review as things move forward.
5 9 years ago (04-10-2017)