St. Luke's Nampa Medical Center

St. Luke's should be a force to be reckoned with except the majority of the professionals that work there continue to ruin its once good reputation. My sister has been battling breast cancer for 6 years and the past year she has been battling metastatic breast cancer in her bones. Pain in the bones from cancer, especially in the skull, is unbearable. My sister barely uses pain medications. She uses only the medications required to function and fight each day. Not once has she ever showed up on an ER doorstep looking for narcotic relief. She could deal with the pain until now. She trusted you St. Luke's. She trusted that showing up with the most excruciating pain she has ever felt would be attended to. She has been loyal to you by staying in network and seeing only St. Luke's physicians and specialists. She looked to you for answers. Instead, your staff treated her like she was a drug seeking individual in there for the 50th time this year. Did you hear me? 6 years of cancer pain and this was the first time in the ER because she could not bear the crushing pain in her skull one more second! Your staff this morning did not take the time to really look at the individual and what she needed. There was no consideration or patient advocacy on her behalf by the nurse or the physician. They insulted the pain she was in by administering the standard "I have a headache" ER cocktail and sent her on her way. NEWSFLASH! This was not just another number and you should be ashamed of your patient care. Your motto states "to improve the health of people in our region". What are you improving for each patient that visits you? Judging from these other reviews, we aren't the only individuals who feel this way. You may have felt like Goliath in the past but we all know how that story ended. Shame on you.
1 8 years ago (29-04-2018)

The ER are doctors are horrible. They have no compassion and they are rude. The nurses aren't too bad. It's the doctors 🙄.
1 8 years ago (25-05-2018)

Absolute worst care EVER! Front desk was helpful and nice, but the rest was a horrible experience. No bed side manners from any nurse we came in contact with. The charge nurse Mel was horrible. I am blown away that a nurse is like that especially when a 6 year old little girl comes in very sick! We came here thinking there would be little wait cause it always has an empty parking lot but we were wrong. There is more nurses and drs standing around the station then there is patients in this building and yet we have still been here for over 3 hrs. Unbelievable! I’m disgusted at the service from this place. They never once asked my daughter if she’s needed anything, if she was ok, NOTHING. I will never come back to this hospital again and I recommend no one else come here either!
1 8 years ago (24-03-2018)

I brought my son in to the ER for a medical condition that caused him horrible pain. We were the only ones in the waiting room when we arrived. The lady at the front desk typed everything in so slowly, all the while talking to the other clerk about eating french fries. She even paused to look at some fries that the other clerk brought her to eat. The whole time this took place, my son was practically screaming from his pain, but they never even asked about him or sped up the process at all. They hardly even interacted with me, but just chatted with each other about dinner. They acted so unprofessional and uncaring. It made a stressful situation even worse for us.
1 8 years ago (19-03-2018)

Not a friendly staff of nurses, took forever for several people i observed to go back and be seen and when my husband finally went back the nurse that attended to him wasn't very nice. I had planned on having my baby here but i may go somewhere else now.
1 8 years ago (08-05-2018)