West Valley Medical Center

I took my daughter in the ER for treatment. We have been here for 3 1/2 hours and no one has explained anything. No one has checked on us after the initial doc. I ask out with the nurses and they say just a little longer. No one has offered a blanket or anything. I literally feel like I'm in a prison cell. All of my doctors are through St Luke's and the only reason I went here was because I live in Caldwell. Never again!!! I seriously think I would get better treatment and way quicker treatment at an animal hospital!! 😡
1 7 years ago (09-05-2018)

West Valley Medical continues to grow with our community and is our families trusted medical facility. There was a time when we had to drive all throughout the valley for various specialist but those days are long gone. I am so very pleased to have all the services so close to home. All my resent cancer diagnostic testing, surgery and hospital stay was top notch. The staff of each department provided me exceptional care and attention so that I could get back to focusing on being a husband and dad. I'm so proud to have West Valley Medical here in Caldwell that I seriously urge you to consider having your next medical exam, lab, treatment or surgery here. Best wishes.
5 7 years ago (28-12-2017)

We could not of had a better experience with our scheduled C-section for our breech baby last month, all of the staff and Doctors were so knowledgeable and wonderful. From the OR to recovery to the two post op days we always had what we needed and my recovery has been super fast. I would have another baby here in a heart beat. The smaller community hospital feels was a great experience ❤️
5 7 years ago (08-02-2018)

I suffered through a trimalleolar (3 broken bones) fracture of my left ankle. After St. Luke's fixed the dislocation of my ankle, they referred me to an orthopedic surgeon, that did not have time to see me. Neither did several others that I called, right before Thanksgiving. Two of my friends highly recommended Dr. Wolf to me. I called, and he was able to get me in the following day! During the visit, he focused on what needed to happen to fix the three broken bones in my ankle, which is what I wanted to hear. He arranged for me to have surgery at West Valley Medical Center the very next day! The staff at West Valley Medical Center, including Dr. Fox, the anesthesiologist, and Dr. Wolf did an excellent job! The staff processed me through quickly, and the surgeon receptionist put me at ease about my surgery and smiled as I was wheeled in. All of the nurses were professional and explained things well, putting me at ease. Dr. Fox made excellent recommendations to me, about anesthesia, listened to me, and I had no nausea and vomiting post surgery! Dr. Wolf inserted a plate, 12 screws, and a tightrope! I am now three months post surgery and was able to walk up & down the hills of downtown Seattle for four days & nights sightseeing, & my ankle is solid! During my healing time, Dr. Wolf was very accessible to me by email, phone calls and office visits. My husband emailed him the night of surgery with a question, and he called him back within the hour! On another occasion I emailed him with some pain, and he called in an Rx and emailed me back. Further, his office manager went out of her way to process my paperwork for my leave of absence at work! I would highly recommend West Valley Medical Center, due to the cleanliness, professionalism and compassion! I knew I was in good hands, and was made to feel at ease! Share Add a photo
5 7 years ago (21-02-2018)

Truth be told I only come here because of location. If there was a better urgent care in the area that accepted our insurance we'd be there. I feel like a hostage whenever I need to bring myself or children here. We sat and waited for over 2 hours and NEVER saw a doctor (unless you count when he was in the hall on a personal call and chatting) I saw this on my way out of the office. The nurse tried to fix the situation by stating I should come back when they were less busy. Walked out into an empty waiting room, if they were so busy why does the Dr have time for personal calls? This "experience" isn't much different from every visit at this "death valley medical center" as they're well known locally.
1 7 years ago (29-03-2018)