Staples

I have not once placed a print order that has been completed without problems here. They can't figure out our business cards, add a white border to our brochures, and now they can't print our banner on time. The website and my confirmation email all clearly stated that the banner would be available by Friday evening, but now they say not until Monday. Everyone in the store is always nice and helpful, but something is wrong with how they complete their print services.
1 7 years ago (18-05-2018)

I wish there was the ability to make the review 0 stars. On Saturday, I stopped in the store with 2 print requests. I was instructed to send an email with pdf versions of the requests. One was for a poster. I received an email later that day informing me that the poster printing equipment was out of service. I was never informed about this when I was in the store. I never heard back on the second request. I sent an email on Sunday morning asking if it was ready to be picked up. Never heard back. Called an hour later and they claimed they never received the email on Saturday. They did however admit to receiving the follow-up email on Sunday. NEVER AGAIN!! If you need something printed, go elsewhere
1 8 years ago (13-08-2017)

Not the greatest customer service here.
3 7 years ago (31-05-2018)

Recently visited the branch in Pittsfield MA.What a night mare!!The staff has no clue about what there selling . Trying to sell from empty shevels. Let's just say I will not be visiting this establishment anytime soon.
1 8 years ago (19-10-2017)

(Copy and Print) - Never once did I have them give my flash drive back on their own. Are they really trying to steal them? That would explain the huge box of them they have behind the counter! My "online receipt" they mentioned...Never happened, I have business taxes, so thanks again.. I divert this place so hard, but sometimes I'm in a tough spot, so I pray it won't suck, but nope it does. again and again. Every time I try to print, there is a new person there trying to save the understaffed, over busy copy center. I hate writing reviews, but I am so sick of this place I would pay double to not deal with it..Seriously!
1 8 years ago (05-04-2017)