Starbucks

Stopped by to get some iced tea. Waited till the girl working here rang up a customer and chatted with her friend. As the other customer left checked out she continued talking to her friend behind the counter for a few minutes, said good byes to her friend and only then that she acknowledged me, still didn't say hello, and just said they were closed. I think I was in the way of her personal and Starbucks business as well. I did look online… it says they are open till 8 ‍

Late afternoon and they're out of cold brew, and they aren't capable of making a regular cup of coffee. They can make milky desserts with a splash of espresso, but they can't make a simple cup of joe. Went to the grocery section and bought what I wanted in less than 3 minutes. Modern problems require modern solutionsFood: 1/5

Rude employees! I walked to the counter, was looked at, then ignored for a few minutes. The employee finally waited on me and was not nice at all. The entire time they were making my drink, the employees were complaining about how tired they were and wanting to give up shifts. Just not a good look. When my drink was done, the employee just slid it over the counter and said nothing to me. Why can’t people just be kind????

Asked for a grande drip, and was told by the employee that they do not have drip coffee. I then asked for a “regular” coffee. Employee’s response: “Oh yeah, we have dark roast and Pike Place”. It took another 90 seconds of follow-up questions, pointing, explaining, and bargaining to get what I thought was the company’s flagship product. You basically get the bottom of the barrel at this place.

The gentleman let the woman make the drinks and continued to clean and not even acknowledge guests as the line grew longer. Hasn’t even acknowledged us at all. One person making drinks and taking orders. Other dude just cleaning? What? Give the girl a raise!

Rude customer service from a pregnant employee. She was kind to everyone before me and when it came to my turn no , "hi hello or thank you " they didn't even have bags for all the merchandise that I had purchased. If you're going to work in customer service learn how to treat everyone the same. Don't have good customer service just to people that are old.

The woman working by herself on Thursday, August 2 was very pleasant and patient. There was a line of people, all ordering frappuccinos because it was Happy Hour. I wish I caught her name. She deserves 5 stars, but I am giving 4 stars because the store should be properly staffed when there is a promotion.

Waited over 15 minutes for two cake pops no coffee order just two cakes pops. And the workers gave me the wrong cake pops! My 5 year old was so upset. Not impressed with this location rather go to main locations. They need adult workers not teens!

Meets the standards of your regular Starbucks. Design of the store is way prettier and organized then the previous Starbucks. Staff interaction has also improved and are way more friendly. Great improvement since my 2 star comment.

J is so nice and helpful. they deserve a raise Food: 5/5