Reviews
Just wanted to say how wonderful Raven is. I’m going through a rough patch in life starting over and she was very attentive and listened and asked all the right questions. I walked in looking for an apartment but left out feeling better than when I visit my therapist. Hands down she definitely has a career in Real Estate. I look forward to being a resident soon.
If you need a place to stay they will approve you. But this is no luxury apartment. Everything and I mean EVERY SINGLE THING down to the dishwasher is outdated and nothing is upgraded. They only thing luxury is the fact that we live in summerlin. Nothing else. The surrounding area is perfect but the apartments themselves are extremely basic. And the maintenance crew not even sub par. I’ve only been here 2 months and my tub has peeled from end to end and has to already be resurfaced. My bathroom sink leaks, my ac I can’t turn down past 75 because if I do it leaks water. My dishwasher is so old it doesn’t break down dishwasher pods. Matter of fact I was just told today I have to take steps like run hot water in the sink then run the dishwasher. Don’t get me started on my twin washer and dryer on my patio with my broken lint trap. That they won’t let me switch for my own
Absolutely outstanding! Cathy is a phenomenal manager whose expertise and professionalism set her apart. Her deep knowledge in her field is evident in every decision she makes, and her ability to handle complex situations with grace and efficiency is truly impressive. Cathy consistently demonstrates a level of professionalism that inspires confidence and respect from everyone around her.
The water to the complex constantly gets shut off about twice a month. Sometimes the water gets shut off on Sundays when the office is closed and there is either a late notice of the water shut off or no notice at all. However, we still get charged for water that we can barely enjoy. Sometimes the water shut off is from 9-5 and there was an occasion where it didn’t get turned back on until almost midnight. It’s ridiculous and unfair. Instead of fixing the pipes properly, it seems like they do a quick fix only to have the water shut off again.
Went to Summerlin Entrada looking for a place. Met with Raven, their leasing rep and she was beyond knowledgeable and helpful in my apartment search. She is very personable and definitely makes you feel at home. I have a couple more apartments to look at but Ms. Raven definitely moved up Entrada to my top picks. Thank you Raven! I'll be seeing you again...
Wanted to give Raven the leasing consultant a review. She is so professional and explained things through and was very knowledgeable and attentive. We just moved here from California and looked at a handful of apartments but we decided to go with Summerlin Entrada after doing the tour with Raven. I wish her the best in moving forward in her career and looking forward to making Summerlin Entrada our home.
Ms. Raven in the front office is amazing. She is the most competent, well rounded person to work in Summerlin Entrada. If you go see her, she is well knowledgeable and she will get it done for you. Always ask for Raven in the front office you need help
My wife and I are looking for a new apartment to move into, in the area near Summerlin Entrada Apartments, so we went to the place to see how it was, the place stands out for its tranquility and affordable prices, and we are doing this review because despite Although it is not the most luxurious or technological place we have visited, the attention we received from Raven was so warm, natural and sweet that it made the place stand out from the others…. Thank you very much for your attention, I wish the reception staff were always like you in all the other places we have visited.
If I could give 0 stars I would I don’t get why the water had to be shut off at least 1-2 times a month. Been here for some time and nothing has changed management is really bad can’t wait for the lease to be over!! I do not recommend this unless you want the water shutting off on you while trying to shower
Cathy & Gina is so amazing, office is amazing but they could upgrade a bit but the customer service is exceptional. Thank you for everything & making this process easy & stress free, 10/10 recommend