Sun Suites Salon & Spa

Horrible customer service!! Worst I’ve ever dealt with actually. Cancelled twice now on my husband and I on the day of our massage appt. Felecia the owner is the most unprofessional “owner” I’ve ever spoken with and immediately got an attitude with me... even said “you want me to come in and give it to ya???” As she laughed... When I simply asked for my money back, since we were using a gift card, she replied “you just want that cash, it’s not even your money! It’s your mother in laws, you just want the cash!!” Like really, lady? I just wanted a couples massage with my husband actually. Ive never in my life been treated so poorly by an “owner” of a business. There are other really great establishments in Bowling Green that will treat you better and give a wonderful massage! I suggest you go elsewhere :)
1 8 years ago (11-05-2018)

Appointment for massage got cancelled the day of twice. No apology from the owner, just said “this stuff happens!” I’m sure the staff is great, but wouldn’t know since they’re always getting “sick” and cancelling last minute. Owner was extremely rude and inconsiderate and actually mocked us, laughed at us, and then hung up on us with. But they offered a free 30 minute bath! So there you go. There’s too many other quality establishments in town that do exactly what they do to waste your time here and get treated like a turd.
1 8 years ago (11-05-2018)

I recently got a massage and facial here and it was very relaxing and everyone was very nice! I would definitely go back.
5 8 years ago (05-03-2018)

Myra is wonderful, we get a Brazilian wax with legs every 2 months. The is a classy place.
5 9 years ago (29-01-2018)

The wax center was very unwelcoming. The wax it's self was not very good. The salon part of business was very nice
2 9 years ago (30-09-2017)