Texas Hair Company

This company is terrible. I have never been to a business who doesn't care about their customers as much as this one. If someone has a problem with their service especially after paying such a high amount, a business should do everything in their power to make things right to keep a customer instead of alienating them and losing a really good customer. I will let everyone know not to be going to this salon!
1 9 years ago (16-08-2017)

I was beyond disappointed. I had my hair curled for a ball. I didn't like my bangs the way Katie curled them, so I told her it looks great, but not a fan of the bangs. She suggested a braid and I still wasn't in love. I told her I still didn't love the bangs. She rolled her eyes and you could tell she was sick of doing my hair. I had been in her chair less than half an hour and was polite and nice about everything because I am one who gets sensitive to criticism, so I know how if feels and I am mindful of that. Well after her eye roll and obvious annoyance I told her it was fine and went to pay. $65! $65 for her to curl my hair and not even give her best at it. My hair was just down and curled with a small braid for my bangs, a total of two bobby pins nothing intricate or anything and I didn't even like it. I just finished reading the reviews for this place recently and it really seems to have gone downhill lately!
1 10 years ago (02-04-2017)

This salon is very overpriced. Not only are they overpriced, they don't let you know the price until it is time to check out and you'll be surprised with a $300+ bill. They overtoned my hair until it was gray and the cut I requested was way off, basically I looked like an old lady and I'm in my early 30's. I had to pay someone to fix it because I was heading out for Vegas and wanted to look sexy not geriatric. They claim my hair looked healthy but it was the angle because I have a picture I took from my truck as soon as I got out of the salon and it looked pretty terrible. Avoid going here, I posted a review on Facebook and they got defensive and blocked me. That's not the way a business should act.
1 9 years ago (16-08-2017)

I literally watched a girl get her hair blonde and it turned to mush and fell out ... The girl who did my hair did ok but not what I expected I would be careful here!
2 9 years ago (10-10-2017)

The most unprofessional managed salon. She truly does not care about her clients. For $178.00 my hair was butchered and the color as nothing like I asked. I didn't even receive the highlights I paid for. I sent a text with pictures to the owner showing her how messed up it was. She admitted that it looked horrible and said she would fix it. Yet, she just blew me off for a week. I finally had to go elsewhere to have it fixed and am out 178.00. Never again.
1 10 years ago (25-03-2017)