The Crossings At Lake Mead

ZERO stars!! I do not recommend this place AT ALL! Please do not rent from here. They are infested with cockroaches .. not one or two 30-40+. Management is HORRIBLE!!! They do not care how tenants live .. they don't care if you don't have air, a toilet , water .. nothing! Two months after you move in your bath tub will completely tear apart from the wall up and they will tell you that you are on a waiting list but nothing will actually be done They favor each other as well as certain tenants that they are personal friends with.. they allow apartments to have 10+ people living together partying every night trash thrown everywhere including food and they will leave it .. dog poop everywhere they also pick and choose who they harass when it comes to animals .. picking up after them and pet fee. They allow men who beat on their woman to work for the complex as well as live .. lots of safety concerns. A bunch of crackheads and drug users walking around coming up to your apartment .. using the bathroom as well as using drugs next to your apartment the management doesn't care enough to do anything about it just like the laundry mat people sleep and do drugs even though it's "locked" only one laundry mat open they have lied and said they other would open for over 4 years now as well as the pool and the pool is never really opened either they say they are cleaning it every day .. the laundry mat always has at least 5 washer and 5 dryers broken at all times only like 20 washer and dryers all together the laundry mat itself is NEVER cleaned dirt , bugs and more all throughout .. the ceiling looks like it's caving in and all they did was paint it. I can go on and on but if you choose to rent from here you will see for yourself .. posted below will be only a FEW out of hundreds of photos

I've been here 6 months now, and I have to say... it's the most poorly maintained complex I've ever lived at, and our maintenance requests seem to fall on deaf ears. The roaches are out of control! Regardless of what we do, there are too many... it needs to be handled with an exterminator. None of the windows slide unless you exert maximum effort, the kitchen drawers will literally fall onto the floor if you're not careful, and the closet doors constantly fall off their tracks. Neither exhaust fan works, and the central air system leaks condensation onto the floor. The only ceiling fixture takes a specialty bulb, and our kitchen light has two bulbs out. We've asked maintenance to replace them a few times, but they never showed up. The worst though is when I got zapped from a light switch! I guess someone has to get hurt and sue before they pay attention. I understand finances are tight right now and not everyone can pay their rent, but it's obvious these apartments have been neglected for more than just this year. Also there are some repairs and updates that simply need to or should be done no matter what. I have an autoimmune disorder and I often worry with all the roaches here... and what else, like mold or mildew, are they willing to neglect? The laundry room is questionable, and I just hope they regularly inspect for mold. I'm trying so hard to get healthy but still getting worse. I hope the people running this place understand and o what they can to ensure the health of their tenants.

The office staff are nice, as well as maintenance. We've had very few problems while living here almost a year. I will say, the apartments that we were shown the model, is NOTHING like the unit we were given. Not even close. We asked prior to moving in, and since we've lived here, to be moved to a 1st floor unit, to which we were told we'd be put on a waiting list. We have small children, and our downstairs neighbors like to bang on the ceiling and complain to the office that they're "too loud", when really the problem is that the floors are incredibly thin and creak. You can literally hear yourself walking. We're still waiting to be put in a ground level unit. We did ask a few months back May to have our master bathrooms tub/shower to be resurfaced paint is peeling and we're told they use an outside contractor, and as soon as they got the schedule, we would be notified to be put on it. Haven't heard anything. My only other big complaint is that our toilets are SO OLD. Like, literally stamped "1985" inside the tank. They're constantly clogging and getting backed up to the point that not even a plunger helps. Overall, this isn't the WORST place to live. I definitely think there's a LOT that can be improved.

Just don't live here. Sure, they are cost efficient, but the whole entire community needs to be rebuilt from the ground. Everything is falling apart. Cabinets, toilets, lights, doors, etc. Infested with roaches. They are very poorly maintained.

I really love it here. The leasing and maintenance teams are very attentive, available, and my apartment is great! Seriously, I have had a great experience here for almost a year. Love my neighbors, good place, basic, but clean, safe, so good. Really love it. Office is truly amazing, always on it.

To begin with, the first time when we went to see the model apartment it was an ok experience. After applying, we were told it was a 48 hr turn around time. The application process took longer than what was told. Because they needed to make sure a unit was available, which this was not mentioned to begin with. After close to 2 weeks and calling for the status update, application was finally approved. They told us to bring in the admin fee and provided the information of what unit was etc, however, they did not provide any form of direction or a plan map or even to let us know that we can see this plan map on the website as we were having trouble to even find the unit. This was told to us by a tenant that lives in the complex. Lastly, there was some furniture that needed to be delivered on the move in day. We have asked if someone at the office can at least open the door for access since the person on the lease will not be available until a couple of hours later to get the keys. They said they cannot do that and that the person on the lease would have to be present, sign the lease, get keys etc. We were trying to discuss other options to get this taken care of and mentioned about the Lease Agreement, why they cannot email us a copy to review, do digital signing and show them copies of the move in funds, if we have questions, then we can ask when we get there, they already had the admin fee. It was to only open access and their response was to call back for the property manager the next day.

These apts are very deceiving they show u a really nice model apt but give you something completely different and once you see your actual apt it's too late to turn around being that you already put all your money down on the apt and signed the lease. Also, a few days after being here we started seeing roaches, roaches isn't something I'm use to I'm from Michigan and never had to experience this cause I'm a very clean person. I always keep my house clean and in order and I even brought plenty of roach products and had them spray constantly and they keep coming back. I wouldn't recommend this apt even on my worst enemy. If I was y'all I would definitely find a better place. But on the good note the staff are very nice and friendly.

While out shopping for housing options with a family member. We stopped by the crossings due to their move in special banner out front. They advertised $199. Move in special with affordable rent. On their own website. They advised $399. Move in special In rental book for December w lower monthly rent. When requesting this prices office said those prices are incorrect and refused to honor fraudulent/ falsely Advertising . Today is Sunday and office is to open at 9-5 family member was calling for entire hour no answer until 1 hour later. We walked around the property to Find This place is terrible neglected! Grounds/landscape are not maintained and dangerous! They are not upgraded with the simplest things. Not even worth the lowest advertised prices. Holes drilled in mail boxes rendering them unavailable for tenants to get their mail. Building around the pool is collapsing and is boarded up. in back area of complex I'm sure this complex doesn't meet federal government state codes for families! When In office and ask Girls about bed bug reviews .... Her reply was It's because tenants dig in dumpsters!! So glad my family member chose a better neighborhood and upgraded complex for Same price range!!! Scary place for families... My family member is expecting her first child and she dodged a bullet!!

I have been at the crossings for a long time. But the last three years has been very bad. My key hole to my door was pulled out and it took two days to fix. I never had new carpet or had vents clean since I moved in back in 06. Now I have beds bugs ,I went in the office told the staff including management that I was being bit everytime I enter my apartment. I signed for treatment and had when the exterminator came out the next week ,he said he wasn't prepared for bed bugs because the office didn't tell him that it was a bed bugs problem, even though I signed for and prepared for it. Now I have to wait another​ full week til the exterminator can come back out. I talk to the manager who told me it's ok to sleep in my apt with the bed bugs. These bugs travel and climb threw cracks ,so I guess the spread of the bugs are not important. I am loosing time at work because of preparing and waiting for the exterminator in which no one in the office could give me at time he would arrive. Or give a number so I could call for a time. I was told by the office that if I go to work and my apt is not preparedmove my items that are in plastic bags by my front door that the exterminator will not spray. I live alone and the bugs came from another apt. So I am stuck in hell . I wake up to at least five bits daily. I have asked for the owners name or number the girl says she only knows his last name and does not know a number to reach him. This is not right.

Been living here since February 2017. I would give them 0 stars if I could . We have roaches crawling everywhere. The fridge is hot on the outside and doesn't close properly . Also the freezer doesn't even freeze and not really cold . The stove is super old . The wall plugs aren't sturdy . The bedroom door is broken . We have plumbing issues with the bathroom sink and tub . They have lied to us. They never take care of the problems here oh and we never got our pool key . Their maintenance ppl can't even speak English like come on . They even tried to accuse us of not paying rent and didn't even apologize. But I'm going to report them so that they will do their job . Because we have safety hazards going on and it's illegal to not do their job