The Johns Hopkins Hospital

My daughter delivered here because she was considered high risk because she suffers from chronic hypertension. The nursing staff and doctors were excellent from start to finish. Everyone was so responsive and attentive to her needs. Her delivery went smoothly and I'm so grateful for the excellent treatment she received.

One star because there is no negative star. Worst experience in a waiting room of a supposedly well renowned hospital. Where to start? In a time of epidemics, the waiting room is sardines packed. The facilities are far from being sparkling clean. After triage, patients are brought to a "quieter" waiting area where there is no restroom, so you have to go back out and re-enter the emergency room, unless a common sens gifted staff let you go through the "staff only door" in which case you don't have to go out and re-enter, you just have to cross the superbusy waiting room. Let's talk about the nurses attention to the patient, they must be blaze because they do not listen to the needs of the patient. At this point, robots will be better. After asking several times to meet with a supervisor nurse, three hours later we are still waiting for the supervisor nurse, and we were just told that nobody was aware that we wanted to see a supervisor nurse. SCANDALOUS. The patient has not received the care he needed, and he now wants to sign himself out of the emergency room. Infamous and overrated Johns Hopkins at 1800 Orleans Street in Baltimore to be avoided.

A family member is a patient there. Excellent care on cardiac units. Dr. Berger and team top notch. Cardiac procedure reception staff and nurses wonderful. Also fantastic neurosurgery department.

Rude, uncaring, unloving, unsympathetic, staff. What's the point of being in a hospital to work for when you don't wanna care to listen to the patient and what's going on, you're just assuming? The fact that you have to go through security before even entering on emergency side, is absolutely ridiculous to me. Help the people, don't assume they're dangering others. They tool my comb because it was a weapon? Doesn't make sense if I'm a female with long hair who obviously combs their hair. I tell them I'm having GI issues, and apparently it's my depression.medicine? I know my body, and something is wrong. But apparently I'm wrong? They need better and kinder staff. Ridiculous behavior for people who care.

Not impressed. Johns Hopkins may be a world renowned facility but the ED does not represent that in the least. Came in with my husband who was in significant left lower quadrant pain. We were registered and sent to wait. It was busy as any ED would be. Vitals were taken by a nurse then sent back to sit in another room. Waited hours there to see a provider. Was briefly talked to by PA who ordered a stat ultrasound and pain medications. We went in to the ED at 10 am and by 3 pm I was upset that we were told my multiple times that he would be receiving pain meds and that a nurse would be over soon. I understand being busy and not getting the chance to but continuously making a false promise is unacceptable. My husband was in excruciating pain for many hours. The ED was incredibly disorganized with no communication at all. The most unacceptable thing was that there was an entire, enclosed lobby full of sick patients, doors closed with just a security guard. There was a CNA who had no idea what was going asked when asked anything. This is so incredibly unsafe and will lead to poor outcomes for someone. We were suddenly taken back and sat in the hallway while nurses argued about who would be taking my husband as if we were not there. It took a very kind doctor to finally explain the situation and help us get settled. In the observation area, bo room was clean for us so we were placed in the hallway. This is absolutely ok and understandable as the nurses were swamped and no cleaning people were available. They communicated very well and helped us understand the situation. Overnight no complaints. Today we had a nurse take over. She was seen around 8 or so for report and returned around 1030 again for meds. It is now 4:51 pm and no one has been back since 1030 am on their own. A nice volunteer came by and asked if she could do anything for us. That’s when we requested the nurse. Apparently our nurse went home and my husband didn’t have an assigned nurse. That’s fine. Things happen and another nurse came by to speak to us. We requested his Tylenol and ibuprofen and she never returned. We have been waiting for PT all day and have had no communication as to a plan of care. While I appreciate the care provided by the doctors, nurses saundra and Austin, and the nice volunteers, the fact that my husband has had more hours without a nurse than with a nurse is dangerous.

My sister had a kidney transplant Saturday afternoon. She's doing well, going home today 10/27/22. Very nice staff, doctors, pharmacist, we had a lovely experience. Only got 4 stars cause they don't validate.

I am very handicapped. I have COPD so I can't walk any distance on my own. I'm deaf so it's hard to communicate with staff. Not mention I just broke my hip/femur. Ok all that being said because it's extremely important for me to have valet parking in order for me to go to my appointments. Hopkins is a phenomenal hospital. But they are really dropping the ball on customer service. The past 5 time I've been to my appointments there has been no valet. I had to cancel 2 of those appointments. Then I had to pay someone $20 to go to the doctors with me to drop me at the door. Park my car than push me through the hospital I'm a wheelchair to get to my appointment. Such a major pain in the rear. Not to mention it cost me $30 to go to an appointment smh. Please Hopkins pick the ball back up. Your gonna loose a patient if that matters

A doctor, specializing in a rare disease, means nothing at John's Hopkins!! I traveled over 3 hours to go to a specialist for a rare artery disease called Fibromuscular Dysplasia, that I recently found out that I have. The staff were very friendly, and I felt that I was going to a place where I would be in good hands. The day of my appointment, I also scheduled to get new scans completed, so the specialist could review for herself and give me a care treatment plan, and so I could better understand what I was dealing with. That day went well, or so I thought. The scans were read very quickly, and posted in my chart for me to see. This is where I saw I had an aneurysm on the internal carotid artery, near the opthalmic artery, a nodular appearance on the other side, and atherosclerosis. The doctor wrote me a message later that day, telling me that my scans look good. I asked her to please contact me, because I have so many questions now, after reading my results. The results page said in big capital letters, CRITICAL FINDINGS WERE REPORTED TO THE DOCTOR AND MAY BE URGENT IN PATIENT CARE. Her response of "Everything looks fine", completely confused me. I questioned her response and said that I would feel better if we could speak on the phone, or schedule a televisit. She told me that she was leaving for vacation, so no call, no televisit. Needless to say, that was back in June, and it is now August 7th, and have yet to speak to her regarding my results. As a patient who traveled over 3 hours away, so I could be assured that I was in the best possible hands, I was completely left on my own to Google search every word that was on my report. This is absolutely 100% patient neglect, and for them to charge me what they did, when I did alot of research myself, is not right. I feel that I wasted an entire day, and now have severe anxiety every day over NOT KNOWING anything about the aneurysm they found. It is a small aneurysm, 0.3cm, but that doesn't matter. The doctors should still have to contact their patients after scans are done, to explain in detail, and answer any questions we may have. I would tell anyone who may be thinking that traveling to John's Hopkins is the best option there is, that you may want to dig a little deeper on that specific doctor, to see any negative reviews they might have. I will say one good thing at this moment, the only good thing she did for me, was ask the opinion of a colleague who is a neurosurgeon, to review my scans, and I now have to travel back to the hospital to meet with him. Hopefully I'll be able to get answers from him, when it should have been her responsibility to call me to go over my reports within the week after having them done.

I could say so much on behalf of this teaching hospital. I couldn't refrain from being brief because it's a lot. This hospital is superb and no wonder why they are leading the way in transplants! Their standards of quality of care, safety, and respect cannot go without mention!! As a recent inpatient, I must highlight their genuine efforts to lift your spirits with every encounter, from every level of staff. I've never experienced anything like it in all my years of being sick being admitted to various hospitals in hopes that I would get a transplant from my journey from NC to Maryland over the past 4 years. They are awesome by all measures. The leaders of the hospital must really understand what it means to encompass being a progressive, inspiring, intellectual, and embracing environment. Especially one in which to receive patient care services. And, in particular, as it pertains to the Transplant, GI, & Surgical Teams. They appeared to embrace diversity, be team players, be compassionate, and provided a nice healing & positive environment.

This hospital is absolutely terrible my friend went in and had been waiting for 8 hours to be seen only to be told his report was was done incorrectly and he sat there waiting while no one was working on trying to get him seen yet new people coming in were getting checked out right away. Tech nurse Jobby Kurian was quick to say he had an attitude in his report but not that my friend is a transplant patient with trouble breathing and heart palpitations and HE had the attitude while asking him for history of symptoms and stopping my friend from speaking as he was answering his questions. look at the field of work you’re in and think about these sick people you’re supposed to be helping all you’re doing is making them feel like they don’t deserve your help. cannot believe this hospital would hire people like this.