The Springs at Sherwood

Having to move my mom into Memory Care was one of the hardest things I've ever had to do. I visited a couple places and The Springs at Sherwood is top notch! From the moment I walked in, I was welcomed and made to feel part of a family. I visited several times and asked lots of questions prior to moving my mom in. I never felt pressured. I received compassion and reassurance. When I brought mom to her new home, staff was waiting at the door to greet and welcome her. She felt loved immediately! The staff is WONDERFUL! So caring, giving and loving. They sincerely care for the residents. The place is super clean and feels like home. My mom is adjusting and doing so well here. In her prior place, she spent most of her time in her room and was up all hours of the night. Not at the Springs. She is so busy during the day, that she is in bed by 9:30. They have music, painting, crafts, bingo, snacks throughout the day (along with many other activities) and the staff is there participating with them. I can't say enough good things about this place. So thankful to have found them and know my mom is being well taken care of!
5 7 years ago (05-04-2018)

I would give this place zero stars if I could. We put my mother on a wait list and paid $500 for six months and finally received a call that a spot had opened. Once they had all of her info they denied her being able to move in less than two weeks before move in date and we had already scheduled movers and help to get her there. This is something we should have known was even a possibility long before it ever got to this point. Be sure you ask lots of questions and make sure your parent had a guaranteed spot. We are scrambling now because of them.
1 8 years ago (27-07-2017)

I am Power of Attorney for my wife's aunt who is now 93 and has been residing at The Woods at Willow Creek, a Springs facility in Salem, Oregon, for over 5 years. I was so impressed with the care provided at the Woods, and their staff, that when my 95 year old mother needed care I immediately contacted the Springs at Sherwood and made an appointment to speak to Andrea Keaton. Andrea gave us a tour and we discussed our options for care. We did evaluate other facilities but were strongly drawn back to the Springs at Sherwood because I knew the business philosophy of management and had seen it applied for over 5 years. My mom moved into the Springs at Sherwood on December 7th, 2015 and she loves it there. I also love visiting her, not only to see her but to interface with all the staff from the front desk to the individual caregiver. I couldn't be more pleased. After I moved mom into the Springs, I discovered that a friend at our church, had her mother there for a number of years before she passed away toward the end of 2015. My friend had nothing but praise for the Springs at Sherwood and was thrilled that we had chosen it for my mom. If you have a need, you'll not be disappointed with the Springs at Sherwood or for that matter any of their numerous facilities. I can say that because I know the philosophy of management and that drives everything.
5 9 years ago (22-03-2016)

It was hard to have my mom going someplace that was not home. I am a fairly critical person, and I was not happy about the situation. It has been a year now. Mom has adjusted to the room, and she loves the staff. I have watched the staff with the critical eye of a son. I am impressed with the personal treatment that this little place is able to give. Activities and meals are the weak spot in every A.L. I have observed. The Springs has limited activities and medium food. They do a lot more than I could when I tried to do this myself at home with mom. Especially if you live nearby for visits, The Springs at Sherwood is a great place for anyone who needs help with the day to day, and those who need more assistance as well.
5 9 years ago (18-04-2016)

My mom lived at the Springs Sherwood for 2 years and passed away recently. The care from the staff during those 2 years and especially near the end of her life was supportive and caring. She viewed the staff not only as caregivers but also friends. The environment is comfortable and safe and the management team and staff of caregivers are professional in every sense of the word.
5 9 years ago (21-03-2016)