The UPS Store

Crystal was absolutely amazing and the most helpful person I could’ve ever encountered at this UPS store. I had a zillion copies to make and she felt my stress and took over for me! I’m so impressed with her level of customer satisfaction
5 7 years ago (28-12-2017)

This ups is a godsend. So helpful, professional and friendly. I rely on Matthew, the manager, to get the job done.
5 7 years ago (09-04-2018)

Had the most pleasant experience. The dark haired man who works this location is accommodating and highly professional. It's a breath of fresh air to receive such quality customer service!
5 7 years ago (08-12-2017)

My life would be ... dare I say .... perfect? ... if only the majority of Colorado Springs could be run like this OCC UPS Store location. Laugh if you want, but everyone in here has been helpful, approachable, kind, pleasant, optimistic, efficient, and quite frankly, anytime I need some general work done, I come here for those very reasons. I watched an employee patiently assist a gentleman who needed help painstakingly addressing an envelope. And the employee was genuine - no sarcasm, eye-roll, or flippancy was noted. I appreciated seeing it and I bloody well know the customer did, too. The same awesome employee helped me with my needs and I remember thinking then if I had a work environment like this, I would enjoy coming into work, look forward to it, actually. And today’s employee was no different: efficient and kind, sincere and made even the most mundane transaction pleasant. More people like this, please - in the Springs, the OCC, on the planet. And anyone who says millennials are part of the problem in our workforce has probably not looked all that hard for more than one or two examples, and has certainly not visited the UPS Store in the OCC and had young master Tate, for one example, assist them with scanning/printing and other assorted business needs. Keep up the good work at this location and you will have customers for life. Hey, Tate - happy birthday. 🍀
5 7 years ago (06-01-2018)

the store manager at this location is rude and does not understand the rules on how to notarize a document. He insisted that i needed to wait outside in order for him to notarize a document by my wife! if you are business owner as i am and need quick accurate professional services then save yourself the time and aggravation and go somewhere else
1 8 years ago (11-08-2017)