The UPS Store

The third time I'm here and there's a problem with amazon return. Either their printer doesn't work to print the label or they simply say "amazon return doesn't work today".

Guess those reviews aren't so wrong. Called to see if I could get something notarized and was rudely told that there was no notary there, although the owner's post mentions notary services. I'll be sure not to stop by for any of my shipping needs as well.

My package was delivered to this location by Amazon. The message from Amazon reads:Delivered to the mailroom" which is the .The store simply says it does not have tje package. I lost my money with them store locationlocation

Smooth transaction. It is a very busy UPS.

If it was possible, I'd give the Lex Ave location negative stars. It seems the delivery people can't read, or don't bother to read the address carefully because whenever they leave a notice, it has the WRONG address by several blocks or you can't make out what's written. I've never gotten a UPS package on time, nor good service when I went to pick it up. This is just plain laziness, and probably why other courier companies fare so much better than UPS. Come on UPS... Manhattan is on a grid, step up your game!

Nasty rap music playing. Big guy sings along with, disrespecting customers. Not a friendly vibe.

Employes so rude . Never goes overthere for ship. I goes last week for ship to my country the guy telling me shipping international is so expensive. I telling him i want to ship,its for my mom. But the employee treating me look like i have no money for ship. Very unprofessional employees ever seen my life

I come in regularly to ship for my job. The employee has even noted this several times and I specified I come in for work. So therefore it comes as a surprise how rude he was today. I came in and waited behind two people. Then a woman came in and asked for a box. She tried to pay multiple times but the employee ignored her while he helped the other two customers. But when it came to me, he let her go ahead of me. After she left I said I found it rude he let her cut me like that. He snapped that I was making a big deal out of nothing and "why do you people always make mountains of things?" He tried to claim that I was being rude because she had a baby but the baby was asleep in her carrier, and he helped two other people while she waited! When I noted I come in all the time to ship he replied "I don't care." I said I'd have to find another location. He said he didn't care and his fellow employee just laughed. Mind you, again, this employee has noted repeatedly that I come in a lot. And this is how he chose to treat me. I will not be returning.

Wish I could give them 0 stars. They are unorganized and rude. I had multiple returns and the employee would roll her eyes at me and told me I can't be coming into their UPS at that time with a bunch of returns. She then told me there are a bunch of other UPS that I am free to go to. Both she and the other employee or manager had on facemask with their noses exposed. You'd think they would know how to properly wear a facemask working in a small busy store.

I came in for a shipment and the first thing I noticed coming in was the wave of hot air. The guys were sweating like crazy and it’s a heat wave. It was wayyyy to hot for me to stay. I asked about why they don’t have an air conditioner. The employees didn’t answer me. That’s ridiculous. People can have a heat stroke if they’re in there for more than 3 minutes. I won’t be back till winter, it’s too much