Timberland Factory Store

Reviews, get directions and contact details for Timberland Factory Store

Address: 1650 Premium Outlet Blvd #317, Aurora, IL 60502, USA

Phone: (630) 236-1066

Website

State: Illinois

City: Aurora

Zip Code: 60502

opening hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Friendly associates and reasonable priced merchandise. Worth the visit

 4
 8 years ago (26-04-2018)

I have so many pairs of timbs including the one I was wearing today. I went in today & at least 3 different employees saw me multiple times and didn’t say a word. The WORST customer I have ever seen!!!! If I could give them a 0 rating I would. Didn’t even bother buying the shoes I wanted. I’ll just take my money somewhere else. I still can’t believe how horrible the customer service was !!

 1
 9 years ago (22-10-2017)

Went in yesterday 12/19 terrible costumer service. I was walking around kept asking an employee about something he would pass me ignoring me.  I grab some boots had to follow him around to ask for a size. As I went to pay the employee had such a terrible attitude got mad when I asked for a gift receipt. For that reason I am returning what I bought. So disappointing

 1
 9 years ago (20-12-2017)

HORRIBLE CUSTOMER SERVICE
My friend bought a pair of boots but both of them are for right foot and different sizes. 
So we called them and tried to explain it. 
While i was talking to him, he hung up the call. 
Called them for 3 times and the manager didn’t even listen. What a rude guy.

 1
 9 years ago (24-01-2018)

Staff was very helpful and professional.

 5
 8 years ago (01-06-2018)

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