Truman Medical Center Behavioral Health

Kind of stale as far as information that is disclosed to the public and that it’s linked to Truman Medical Center all in all I have no real use for this place Swope Park Medical Center isn’t perfect but they are better.
2 8 years ago (24-04-2018)

I have never had a worse experience, and this was only dealing with the administrative side of things! I can't comment on the doctors, but the front desk is a mess. I have attempted to come twice for my child for the futures program. The first time being there, the receptionist gave us paperwork and told us to go downstairs so the paperwork could be processed. Later I found out, they shouldn't have done that since we had an appointment. Because they gave us the wrong information, we missed our appointment time. I decided to give them the benefit of the doubt (it was a new receptionist), and had the appointment rescheduled. I received a letter several weeks ago saying the appointment was scheduled for 1:30 pm today. I called them to confirm and they said the appointment was actually at 1:45 pm. When I got there today at 1:17 pm they said that the appointment was really scheduled for both 1 pm AND 2 pm. Then they said they could see us at the 2 PM appointment. At 2 pm they called me up to the desk and said they couldn't see us today and had tried to call me on Friday to reschedule. Seriously, don't lie. Why didn't the first receptionist tell me that when we first talked rather than make me wait in the waiting room for 30 minutes? Why would you have someone booked for two appointment times and not catch it until that day? Why would the person give me the info they did when I called and then have a different schedule today?! This is ridiculous and the worst experience I have ever had with any kind of healthcare facility. If the administration is such a mess, I would be hesitant to see the doctors. I'm done. We will not be coming back.
1 9 years ago (07-08-2017)

Well I'ma hoping it really helps out my bf
4 8 years ago (19-04-2018)

Great place, great people. Don't even bother trying to call. It seems as if they deliberately misroute your call to a dumping line of eternal ringing. When you call back and tell them what happened they act as if you're being sent somehere different but you just end up back to the same abysmal strain of infernal rings. When you then call back and explain to them the torture they're subjecting you to they apologize and with resolution in their inflection send you, once again, back to the ceaseless skirl of rings. This process is intended drive you deeper and deeper into the bowels of madness. This is how they stay in business.
3 10 years ago (06-01-2017)

This place is a hazard to your health. There is mold everywhere.
1 9 years ago (23-06-2017)