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Reviews, get directions and contact details for U.S. Cellular

U.S. Cellular

Story

U.S. Cellular has more 4G LTE coverage in Wisconsin than AT&T. ---- U.S. Cellular is a nationwide wireless carrier bringing 4G LTE to nearly 90% of its customers. Focusing on customer service, delivering industry-leading innovations, and maintaining an award-winning high-quality network. U.S. Cellular customers receive unique benefits such as a valuable rewards program that recognizes customer loyalty, rewards points, and great customer service. U.S. Cellular has a strong line-up of cutting-edge Smartphones and hotspots designed to simplify and organize your life, all backed by its high-speed nationwide network. The company is rapidly expanding its 4G LTE network and its great selection of Smartphones.



"We connect 5 million people, businesses and government operations with our award-winning network. And were always looking for ways to make your experience with our communication services and products even better. No matter how big we grow, our values don't change. That means exceptional service from real humans. Products we offer: The latest smartphone devices & accessories, high speed internet, connected home solutions, and more. Visit our store in Glendale to check out some of the special offers available."
Address: 5670 N Port Washington , Glendale 53217, WI, US
Phone: (414) 906-1587
State: WI
City: Glendale
Zip Code: 53217


opening hours

Monday: 09:00-17:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 11:00-18:00


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Reviews
Went in to upgrade and the process was very fast and simple. The person I worked with was very friend and could hold a conversation. I have been with us cellular for over ten years and this was the best customer service I ever experienced.
Over the past 10+ years I have had amazing service including this location. The sales rep today seemed to think I was some criminal for needing to reset my account PIN. Employees in the past understood my situation as a disabled person and spent extra time working with me. Today I got treated like a criminal.
Just left the store and have to share my outstanding experience! Brian welcomed me into the store with a genuine smile and hello, immediately offering his assistance. I then worked with Red, who was friendly, knowledgeable, informative, and efficient - making it all easy and low effort on my part. Brian and Red, thank you and kudos to you!! You are simply the best!!
I received great care. I came in to add a line everything was smooth. I was incorrectly billed one of the months and i was able to resolve that same day all within a couple of hours. Honestly great service and great location! Very quick turn out!! Definately getting my upgrade or new lines done here again! Thank you!
It took to long for representative to address me at the store
I waited 30 minutes for a rep to answer some questions about upgrading phone. When I was able to ask about the phone I wanted and called ahead about it wasn't in stock. I had a few more questions but the rep had one word answers and had no intrest in selling me a product. I realize they were somewhat busy just people paying their bills but it is not the kind of service to expect your excited to upgrade your phone. I guess I will be going across town or to a new carrier :
I have been with US Cellular for approximately a decade. Today I switched to a different provider. US Cellular does very little to retain their customers. With so much competition, I finally went with another provider that was willing to work to get my business.
Went in for the new S8 promotion and was told I don't qualify and didn't explain other options available to my daughter and I.!! Was very abrupt and unfriendly. Seemed as though he just wanted us to leave. Find out later that there were other options available to us for switching but was never told this by him. We WERE ready to switch that day.
Robert was a rockstar. He stayed late to set up my six lines and didn't give up until the job was done right. Don't waste your time going anywhere else. Go see him!
I called to get some information from my account and I had Brent help me out. He was very personable, easy to understand, and helped me get what I needed in a timely fashion.
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