Ulta Beauty

I feel really welcome here. I got good information and service at Ulta Beauty. I had a lot of questions and they answered them fully. The staff was professional to me even though I'm a transgender woman. I will go back again and you're more makeup and stuff at Ulta. The staff on the most part is professional but some are not to be perfectly honest. There needs to be a little more education with the staff to be honest.
4 7 years ago (26-04-2018)

Good makeup store with lots of options. They offer a variety of products from high end makeup to drug store makeup so it is easy to find something in your budget.
4 7 years ago (14-05-2018)

Recently I have struggled with a bit of cystic acne on one side of my face due to stress and it was bad! I walked in Ulta without a real purpose but to look for something that could clear dark spots. I was greeted by two people when I walked in. I explained exactly what I needed, and was instantly directed to the Clinique products and to Sasha aka the witch doctor. Sasha was pleasant and VERY KNOWLEDGEABLE! I cant say it any louder. She looked at my face asked me questions about my habits and then went to work. And let me tell you, she worked. She explained what each product did, how it would benefit ME, the cost difference, how to use it and how often. She is an amazing skincare rep who knows her stuff. I was recommended a 7 day treatment and it is now day 5 and my skin has cleared up substantially. She even told me that some people look at her with skepticism when she explains that she has had severe acne; taking out a picture of herself from last year where she indeed suffered the same battle I am currently fighting. Ulta, you have a good one on your hands don't ever let her go or let her leave! Sasha I will be back boo!!
5 7 years ago (25-01-2018)

Do not go here for waxing! They ripped off my wife’s skin on both cheeks!!! They have inexperienced beauticians who will damage your skin further. Once they realized they messed up all they told her was to just apply neosporin on the abrasions and to come back if it got worse. They did not charge her for the damage or service as they call it, but she is experiencing stinging and burning and you can see the flesh of her skin. To make matters worse we have a function to attend tomorrow. She has already gone through half a tube of neosporin and still no relief. This is outrageous that a beauty store giant like Ulta could do something like this and it’s definitely unacceptable as we are loyal patrons of this specific store. BEWARE!
1 7 years ago (27-04-2018)

This is the second time I've been to this store. I only visited the second time because I was with girlfriends on a girls day shopping outing. The first time I wanted help to purchase some products and waited patiently for someone to help. I stood there waiting for someone who was helping someone else. When she was done she walked away without saying a word and I never could did her. There were several other employees talking and when I asked them for help they were looking for the other girl to no avail. I was in the store for an hour and a half and no one did ever help. Thoroughly disgusted. I went the second time yesterday with my friends and had the same experience with different employees. They are rude and the lack of customer service is terrible. They get one star because they do have a lot of products but if u need help with the products go somewhere else.
1 7 years ago (04-02-2018)