Ulta Beauty

Salesperson was only interested in selling me on the more expensive brands and she had no interest in helping me with my specific skin care concerns. Also it was fairly obvious she was not all that knowledgeable about the products in the store. Couple that with the lack of any real savings off of the MSRP of the products and you end up with a very underwhelming experience. This chain has forever lost me as a customer. If you are going to charge close to full pop for something it may be a good idea to have exceptional sales people who are actually interested in helping your customers.
1 7 years ago (12-05-2018)

Everyone is very knowledgable on the upscale products and still helpful even when not extremely familiar with the rest of the products. Great return policy and absolutely ourstanding facialist.
5 7 years ago (07-06-2018)

Legit the rudest ladies ever who work there. Stuck up (insert bad word). My mother, sister and I were all in there looking around. One lady helped. I wish I would have gotten her name. The rest stood around playing with their damn hair in the isle. Literally they stuck up their noses like customers were below them. Only reason I would go back is if I didn't want to wait for shipping on something! You got hired in a sales/customer service industry. Be nice and do your damn job!
1 7 years ago (23-01-2018)

I have been to the new store in Great Falls 3 times. Different days of week and times of day. All 3 times the girls who were working were clustered together talking. One was too busy putting mascara on to help me. All 3 times the cashiers were rude. I gave them 3 chances...back to online from Sephora.
1 7 years ago (22-02-2018)

My experience was amazing this was the 2nd time ever that I’ve been in an Ulta I always feel uncomfortable in makeup stores but Saeh The MAC artist was extremely helpful and super knowledgeable she knew everything from makeup to skin to hair!! She did a complimentary lip demo on me and she knew exactly what colors complimented my skin tone!! I purchased a bunch of Mac and she actually taught me how to use it at home!! A week later and I’d say I love my makeup and have a general idea of how to apply it!
5 7 years ago (22-02-2018)