Urban Mattress Denver

This was the last of 5 mattress stores that we went to. We were exhausted and were pretty sure we'd already found the mattress we wanted. Within 10 minutes of being in Urban Mattress, we knew that we liked it and its mattresses better than the other stores. The staff are friendly and helpful. We got the Silver Lake firm and it has been wonderful.

Purchased a box spring & mattress today from your Boulder store. First spoke to Josh over the phone about their beddings quality. He informed me I was close to the Boulder store & should ask for Lexi. She was wonderfully knowledgeable & willing to help me find the right set. It's being delivered tomorrow, I'm confident I will be please. Josh & Lexi are are a credit to your staff. Will highly recommend your company to anyone.Thank you for a great shopping experience.

The overall experience from selecting the mattress to the delivery was fantastic. Everyone from the sales team to the delivery driver were professional, friendly, and they delivered as promised. Would highly recommend if you are looking for a quality mattress at a good price.

wow, we had an awesome experience from instore, delivery of mattress and everything. Josh Chudyk was our sales person, he was very helpful, great listener and truly nice to work with. Not a pushy sales person and truly cared for us "the customer" -- it was a pleasure working with him. Highly suggest working with Josh-- the pillows and mattress are great as well:

The best sleep I've had in years. This is a local manufacturing company that has always prided quality since day one. There is no comparing the quality of a local brand to the mass production Sealy mattress. The customer service was great and delivery came on-time.

My husband and I had a great experience at Urban Mattress. We spent a good couple hours in the store and appreciated the knowledge and attentiveness of the sales reps but never felt any pressure to make a purchase. We were looking at several beds ranging in price points and never felt pushed toward the higher end. We now have been sleeping on our new mattress for just over a month and our sleep quality has greatly approved. Overall it was a great experience and would highly recommend checking out Urban Mattress!

Our trip yesterday to Urban Mattress was among the best shopping/customer service experiences I've ever had. I've worked in customer service for more than 30 years, so I have high standards. Jon Branch was knowledgeable, informative, professional and congenial. My girlfriend and I had some specific wants and needs and no mattress-buying experience. We were initially apprehensive, but Jon listened to us and was able to answer our questions without pressuring us, or using hard-sell sales techniques. He offered a selection of viable mattress options, as well as price ranges. He intuitively knew when to assist us and when to leave us to discuss and make decisions on our own. I also appreciate that UM is a local family-owned company I try to shop locally and support small independent businesses whenever possible and avoid giving my money to big-box chains with no vested interest in my community or politics. Additionally, UM gives a part of their proceeds to local charities and carries environmentally-friendly products. Before I shopped, I researched many Denver mattress companies. After all the false sales and misleading information from many of those companies, I found Urban Mattress to offer competitive prices, higher quality non-toxic products, and fast, free delivery and pick-up/disposal of old mattresses. I can't wait to sleep on our new mattresses! Thank you, Jon, and thank you, Urban Mattress.

After having two mattresses from another local company fail after just a few years, I was fairly desperate to find the perfect mattress and get a good night's sleep. My thought was to work my way down S. Colorado Blvd. to try every mattress in my price range at every store I think there are seven within a mile until I found one I could both afford and be happy with. Urban Mattress in the Belcaro Center was my second and last stop. First off, there was zero sales interference or pressure. This was the most low-key shopping experience of my life. Jon, however, was stealthily eavesdropping on my conversation with my husband, and when the moment was right, he casually said, "I think you need to try that mattress up front. I'm pretty sure that's what you're looking for." He was absolutely right. Jon worked within our budget, answered our many questions directly and honestly and in such a friendly way, I felt one-hundred-percent comfortable committing to my purchase right then and there. We've had our new bed, The Highland, for just over two months, and so far, we love it. I have truly never slept better. We're thrilled with the 100 nights to try it out option, and the bed came with an excellent warranty that is unlike anything we've ever seen for a mattress. All around, purchasing our new bed from Urban Mattress was an exceptional experience.

I’ve been shopping for mattresses this week. I shopped the Denver location yesterday and was far from impressed. The sales staff was unresponsive and provided a bare minimum of service. I believe I actually knew more about their product then the young woman that “helped” me. I kept describing my sleep situation hoping that I could maybe have some help in selecting a mattress but the only question I was asked was how much my budget was. I was offered no pillow to use, and after trying 3 mattresses while the salesperson stood and watched without so much as a saying a word as to what I was trying out I left. I don’t understand why so many people rave about this place!

Urban Mattress lives up to its Colorado roots with one of the most dynamic selections, a clean and calm show room environment, and free and efficient delivery. I ended up upgrading my mattress after learning more about the design, which was no issue. The staff is very knowledgeable and don't be afraid to ask a lot of questions. Really easy to talk to and work with, and yes the Acadia mattress is really nice for the price. Individualized coils, nice foam and bamboo finish. Plus their commitment to donating proceeds from every mattress to support the greater Denver community is awesome work that illustrates their love for the city.