Urban Outfitters

Actually quite disappointed with my experience here today. I was shopping with a friend and we began to notice how the quality of the clothes has really gone down. We saw multiple pieces with seams that were ripped and holes. Before buying something BEWARE!!! I almost spent money on something that is damaged! Walked out of the store not purchasing anything because I was so upset. I used to love this store because it’s so big and has such a wide variety of clothes; however, I’m scared to purchase from them now! Please bring urban outfitters back to what it used to be!

This store is so much more organized than other urban outfitters I've ever been to you. I liked all the cool decor and the lighting and displays. The sales section was huge and super easy to find what I wanted. Absolutely love the decor, candles and trendy items! It is a large store, a little bit of a maze to get around but you be sure to find something you like!

THIS STORE NEVER GETS BORING. I JUST FOUND OUT ABOUT THE HOME DEPARTMENT. I NEVER KNEW THERE WAS A THIRD FLOOR. TO MY BEHOLD THERE WAS EVERYTHING CANDLE, BLANKETS, PICTURES PILLOWS. THE MAKEUP DEPARTMENTS HAD THE FINEST LINE OF PRODUCTS FROM MARIO BEDESCO AND SO MUCH MORE

Love the store. It’s as chaotic as any other store. But the manager was VERY helpful.

Rudest man downstairs at the online pick up order station. Every time I come here he's so i credibly rude to everyone! He obviously hates his job and life. Then don't work with the public! Go be miserable by yourself. Don't bring everyone else down around you. Last time I went there he just ignored me at the counter continuing his convo w/ friend behind counter. Reluctantly he went back to work, said goodbye to his friend with a sendoff hug and rolled his eyes then asked for my phone so if you could see my order number in my app He was so irritated I was there to pick up some thing and he had to work again. Just the attitude alone was so appalling. After he retrieved my order he asked for my phone a second time and for me to pull up the email to further inconvenience me. Then he handed me my order without saying a word as I walked away. This is actually the second or third time I picked up some thing and he's been so incredibly rude to

Now, now this UO takes the cake for the worst Urban Outfitters,? tied along with the UO 5th Ave the UO 34th Street coming in a close second for thee worst store with thee worst employees. I get it, it’s retail, you’re minimum wage what’s all the fuss about poor service right? Wrong, you debased employees over at UO fail to realize that without customers there is no business. UO stock market shares has consistently been plummeting, so has the merchandise and what do you know so has the service. Could it be that UO is jumping the shark soon as did Lord & Taylor and Barney’s New York before them? only time will tell.

Tuesday Oct 4th The hour of 3pm Just want to take a moment to acknowledge what feels like sarcastic hospitality from I guess your security guard ambassador named Emauel - a brother and the sister security Guard he works with at the front of the store. For some reason on a rainy overcast windy day Im interpreting his greeting to me with some form of sarcasm.Thats what it feels like. And when I arrived in this store like the other guests around me. I did not resond. He made a point of coming over to me and saying I was just say hello. How are you doing? Funny because he never walked up on anyone else and made a similar inquiry in the same way... At All. Yo I felt uncomfortable. My response how are you doing? His response to me oh Im sorry. Between the chit chat exchange they the security guards have for each other. I guess thats fine. So when Im leaving for some reson he intentionally sends a shout out Goodbye miss to me and no other guests That definitely feels WACK. Was he like checking me??? I DEFINITELY DONT LIKE THE ISOLATED FEELING. Maybe you can share my feeling of being uncomfortable with Emanuel. Dont know maybe he was trying to be funny about making me uncomfortable as a guest. I definitely did not like it. And I wanted the manager to know. Funny thing. It took like 10 minutes for me to write my review in the front of the store and at the moment hes on his cell phone. Maybe thats what stopping him from saying goodbye in an isolated way to other guests in the same way he did in isolation to me. PS I took it personally as a Black woman who wore a headscarf inside your store. I think Emanuel version of customer service Sucks!

Spacious, fun and varied store with all kinds of products from t-shirts and caps to mini-bopit and funny lamps. Polite and helpful staff.

Horrible place. Just wanted to know if they had something in stock and made me wait 15 mins and still no answer. Looks like hiring kids and having no manager in store isn’t helping.

Variety and richness in style—the store fuses retro and modern styles.