US Postal Service

Not sure about all the other bad reviews...but I thought the staff here was great. I came in for info and to get a po box. Was greeted with a smile and a hello upon walking in. Yes there was a line..just like every other post office in the country... but it moved quickly and efficiently. Hazel sorry if I spelled it wrong was who helped me out and he was very helpful, informative and patient with my indecisiveness! But all the staff was equally welcoming to the customers walking in behind me. Plus the boxes are open 24 hours and the store side is open later than all the other offices. Keep doing what yall are doing guys. Thanks for Helping me out!

I go here all the time for my job. Sometimes, multiple times a week. I can say that most of the customers that come there are rude and impatient. If there is only one or two people working , you should understand delays. Not only is this a very very busy place but its in the center! The girls working there are fast and efficient. My experience to get my passport took 3 days but the girls really helped me get it done and expedited! Sometimes, a little undertanding goes a long way on the other side of the of the counter! The girls that I want to mention are Shamia, Kéarah and Adia. They are really good at what they do and I appreciate them greatly!

Please hire employees who appreciate their jobs!!! It’s a shame when one of the two employees is showing her dissatisfaction with her job out on customers. In fact every person who got in her line she showed just how irritated she was because the doors were still open at 6:30pm, yet closes at 7pm - duh! If you’re that unhappy go get another job!!!!!!!!!!!

Unprofessional pathetic just plain nasty attitudes,,usually when I go there which isnt very often,,its 1 or 2 windows opened,,with 1 worker working and the other just isnt,,lines are usually long and the wait time is about 25 to 40 minutes,,I dont know what I was thinking that the main postal distribution center would be actually functional,,district branches nearby are far more professional and its work staff are seemingly pleasant and are willing to help the most important person[customer],,,so now I think if I want to deliver any important mail/packages it will be done by another service provider,,What really rattles my nerve is how a Priority Mail Envelope sent zipcode 2133 going to 21206 ends in Easton MD on 09/01/2022. Hopefully my mail will be received by the person's by October 2022

I got a letter today to pre-register with my dentist. I was like i dont have appointment then noticed post date is june 5, 2022. 3 months ago there is no reason for this.

The staff here are very pleasant! Aida made the passport renewal process quick and painless. Would recommend. :

Spoke with a so called supervisor about my issue of not receiving my mail for months and she was so disrespectful,loud and unprofessional I couldn't believe it, basically told me I was lieing and challenged me at every point of the conversation like she was upset that I even called to complain. Wowwww....

This post office closes at 7:00 p.m. Monday through Friday and I like to have the Kiosk where you don't have to stay in line you can use

Ugh. The attitudes of some the female employees at this location is on another level. After waiting in line for 30 minutes, because they only had two employees working on a SATURDAY, a particularly nasty female by the name of Caroline waited on me. I can't say she assisted me. She rushed me out of my spot when I had questions about the correct passport renewal envelope. She yelled and is definitely one of the most disrespectful employees that I have ever encountered. I wish they hired better people. It is always a hit or miss mostly misses with USPS.

ATTENTION TRUCKERS!! Take I-83 south to exit 3 then take E Center street to Jones trail that’ll take ya to Lexington street and you’ll see the guard shake. Go back out the same way.