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Reviews, get directions and contact details for Verizon Authorized Retailer - Wireless Zone

Verizon Authorized Retailer - Wireless Zone

About

Wireless Zone® is committed to serving our guests with a high-level of customer service while providing competitive prices on today’s most popular devices.

Story

As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business to our customers. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, International Services, Business plans, Total Mobile Protection, device activations, upgrades and more.

Visit us for competitive prices on today’s most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy S and Note series, to the Google Pixel - Wireless Zone® is dedicated to finding the right device for you and your lifestyle.

Outfit your new devices with protection plans, screen protectors, liquid glass, and stylish and durable cases from leading brands like Otterbox/Lifeproof, Speck, Nimbus, Mophie, Belkin, Incipio, and Kate Spade. Power your devices with wireless chargers, cables, car chargers and battery packs. Explore our selection of Bluetooth headsets, headphones, speakers, Wi-Fi hotspots, jetpacks, connected devices, and accessories.

We invite you to visit our store for assistance from our expert associates (Ranked highest in Customer Satisfaction by Verizon for 5 consecutive years). Our goal is to be the technology retailer of choice for the Brooklyn community. Visit us at 6818 18th Avenue for all your Verizon products and services – we look forward to serving you!



"As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, Business plans, Total Mobile Protection, device activations, upgrades and more.Visit us for competitive prices on today’s most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google, Motorola, LG and beyond. From iPhones to the Galaxy series, to the Google Pixel - Wireless Zone® is dedicated to finding the right device for you. Visit us for all your Verizon products and services – we look forward to serving you!"
Address: 6818 18th Ave , Brooklyn 11204, NY, US
Phone: (718) 236-1080
moc.enoz-sseleriw@293zw
State: NY
City: Brooklyn
Zip Code: 11204


opening hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-19:00
Sunday: 11:00-18:00


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Reviews
I've been coming to Alex at Wireless Zone for years. Every time a new iPhone comes out he takes care of me and my family. Best prices on accessories, phenomenal service year after year, this is what neighborhood businesses are all about!
I moved out of Brooklyn years ago, but I come here to upgrade my phone. The store manager Alex is knowledgeable and genuinely tries to get you a good deal. Him and his coworkers are helpful and kind which is hard to find at most cellphone providers. I definitely will continue to make the trek out here just for the quality of service alone.
Can’t say good enough things about Alex. Came in last week and had a wonderful experience from start to finish. Strongly recommend everyone to go here for all of their Verizon needs. Will be back and thank you again!
Just wanted to say that I am super happy with my experience at this store. Alex really made everything easy and stress free. I strongly recommend this place to everyone and am bringing back my friends and family. Thanks again to Alex!!
This store was recommended because of Alex. the reviews were amazing. I had a different experience. Alex showed up at 1130 for a posted 10 am opening . No apology I found him rude and unhelpful. He had no phones to sell at the end of the month so he wouldn't even make any suggestions based on my needs.. Told me to come back next month . Don't bet on it. #
My wife and I wanted to get four new lines and turn in our old phones. The sales rep told us he would have a shipment on Monday. We go in today on Wednesday at 11:20 and he has no phones. Totally inconvenience us, and it's my son's birthday I was trying to get him something nice. Why lie to us. If you don't have it say you don't have. Due to your ignorant response. It wasn’t a last minute purchase fyi ,it was planned 4 days ahead of time, coinciding with information your rep provided. He told us that they were guaranteed a delivery on Monday. Please know your facts before responding. They even wrote the hours that they work and the days that they work on a business card if you must know. After going in on Wed after informing us with a disconcerning look and response, your rep said, that the location on Kings Highway has stock and they didn’t. Get it together and know the situation before reacting. Stop trying to cover things up especially if you weren’t there.
Worked with MO. Would Give him 10 if I could. Super knowledgeable on the devices and plans.. saved me money. Highly recommend
Alex was so helpful! My family and I had the BEST experience with this location. He took his time to help us transfer our information and made sure we left the store with everything we possibly needed. He was so genuine, helpful, educated and kind. He provided us with the best Verizon store experience we have ever had! I am going to recommend everyone I know to go to this location from now on! He’s awesome :
This is my first time that I went to this Verizon location on 18th ave. I did know what to expect. I go in and I meet Alex. This gentleman has knowledge, charisma, patience. He is very detailed when he needs to explain about your individual service. I was there for quite a bit, waiting for my phone to be completed. I had the opportunity to observe Alex’s interaction with any customer that came in. He made anyone come in feel welcome and gave individual attention while working on his previous costumers. Thank you and Kudos to Alex . I will recommend him to anyone. Great guy.
I had the BEST experience dealing with Alex. He was so helpful and informative--he made switching to a new phone so easy! He spent his time tending to mine and my families needs on upgrading our phones. I would only go to him from now on. The BEST experience I have ever had with a Verizon store!!! I am so happy with my new phone :
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