Verizon

Extremely hostile experience. Staff was impolite and wasn’t clear with the plan details and charged me for things I clearly said I didn’t want. Be careful when they are selling you extra stuff like phone cover, glass cover, insurance for phone etc.

Needed a new phone..JAY Ws the kindest..most helpful Verizon employee ever...he has patience and he helps everyone who comes into the store.never would have made this purchase without him...thanks JAY...SEE YOU again

Fun experience. Walked in w a question walked out w more amazing products. The best cell phone store ever

My phone stopped working so I went to the Verizon on Fulton and John was very helpful. He worked with me to make the entire experience wonderful. The store was kept very nicely and everyone was greeted as you walked in the door. I would highly recommend anyone to come to this location and ask for John. He went out of his way to help and I appreciate his expertise and professionalism. I will definitely come back to this location for any future Verizon purchases or needs.

I had a 6S which couldn’t hold a charge and I was long overdue for an upgrade. In the past I’ve spent hours at Verizon stores switching over phones etc. Upon entering the store, the manager, John, greeted me with a smile and helped me immediately. Was super attentive, professional and knowledgeable about products and what I needed. He talked through the options with me and gave his professional opinion. I also appreciated him explaining everything in detail. The speed at which he worked was incredible and was super efficient. I was out of the store in under an hour with my new phone with all my old phone data on it! Best experience EVER!

Exceptional service. Friendly and knowledgeable.

The customer service here SUCKS. I came in to switch carriers from ATT to Verizon, and the guy took my phone, didn’t tell me what was going on, and proceeded to eff it up. I can’t use my phone anymore, he can’t fix it, and I can’t even call ATT to help. I walked in to switch to Verizon and what did I get instead? A non working phone and no help whatsoever. Sucks.

This Store Is Awesome. Walked In Today Right After A 8hr Over Night Shift & Service Was Great. Was Able To Get My Unlimited Data Finally & Learned That I’d Actually Be Getting A Better Deal Every Month On My Family Plan. Great Team Work, Nice Establishment, I Was Even Able To Run Out & Handle My Other Duties While My Apple Watch Set Up & I Felt Completely Comfortable In Doing So. Thank You So Much! Appreciate You Guys.

I had a great experience here with excellent service, which is hard to find in the city. I had to add a 3rd phone to my plan. Rick helped me do that quickly and at the lowest price possible for my plan. My plan cost hardly went up at all. I was very grateful for good, honest, helpful service.

I had a wonderful experience when I came into the store today, thanks to the help of the nice young man Joel. I ported over today from AT&T and thought it was going to be a all day thing since I was going in with no information. Joel told me it was no problem and how we can get AT&T on the phone so we can gather all the information we needed. Joel spoke with AT&T so professionally and at ease that everything was a smooth process. After that I was welcomed to Verizon. Thank you Joel for making my day so easy you are well appreciated and one of Verizon’s best example of excellent customer service if you guys need any help I recommend Joel he’ll get the job done promise you that.