Walmart Auto Care Centers

Walmart broke my TPMS and left the broken part in my cup holder without telling me. Then had me drive to another auto parts store to buy the part. Then Walmart failed to fix the sensor three times. So Walmart had me go to another shop to get it fixed. Once I went back to Walmart to get reimbursed they tried to tell me to wait two more days for my money. A 2 hour tire change turned into a 4 day mess filled with numerous customer service blunders, and a whole lot of wasted time and gas. Never coming back to the Walmart auto shop again. Stay very clear from this incompetent auto shop.
1 7 years ago (22-01-2018)

I read these reviews before going and thought I could have a better experience, but I was wrong. Employees yelling as their way of talking to a customer as I observed. I had a tire they repaired that kept going flat still, but they said they couldn't find anything wrong with it and then it stayed inflated after putting it back on (strange). Then two other employees sitting beside the door smoking as customers were not being acknowledged. This Walmart would like everyone to carry their business elsewhere apparently. Hopefully some others will have a better experience and leave a good rating. My 2-stars was for completing the job as I paid for even if a second trip was necessary.
2 8 years ago (22-07-2017)

Very very sad that corporate doesn't even bother to try and address a 1 and 2 rating
1 8 years ago (20-08-2017)

Been to many places that services tires (including other Wal-Marts) that would try to get someone through quickly if they were broke down on the side of the freeway and needed a tire fix. The wheel is off the vehicle and no more than a 10 minute fix but have to wait an hour and half wait. It "was first come, first serve." I understand the need for lines, but this is for someone who is need of help. This is the first tire shop that was this heartless. Every shop I been to got the tire done as quick as possible. No more than 30 minutes at the most.
1 9 years ago (28-08-2016)

I was getting ready to take a trip to Kentucky. I went to get my oil changed. I had 8 cars ahead me of. They told me it would be about a 30-45 minute wait. I was fine with that. About 10 minutes later they called me back and told me where ever I had my oil changed last time they put an oversized oil plug in and they were not able to change my oil. So I took it back to where I had it done the last time. Explained to them what Walmart had told me. They said they'd look at it and let me know. About 20 minutes later they told me my oil plug was in fact NOT oversized. The fact that I was told 30-45 minute wait at Walmart and 10 minutes later they called me back to explain this makes me believe they just did not want to do work. I will not be back.
1 9 years ago (30-04-2016)