Accurate STD Testing Coachella

The MA Rebbeca C. and one of the physicians forgot her name ahhhhh i believe it was Madeline, were very helpful and sweet. rebecca was very sweet, even asked me what my pronouns were and addressed me very respectfully.She was very knowledgeable. the physician answered all of my questions and made me feel very welcomed and comfortable. thank you

The staff was EXTREMELY unprofessional! My girlfriend had a consultation appointment and she was ignored for over an hour because they forgot to check her in when she arrived. They told her to just sit and wait over an hour without any update until she asked what was taking so long. They finally let her in and then another nurse told her that the front desk person forgot to check her in. Everyone that she encountered there was extremely unprofessional and rude. This was the worst experience we have ever had with any health care facility we have ever visited. To ignore a patient for more than an hour with rude treatment and then to invalidate their concerns when they are seeking medical attention and turn them away is despicable. I hope the people involved during this visit at this facility see this post and take action regarding their horrendous and unprofessional conduct and make a change. This is not the way you treat people, especially at a place like planned parenthood.

]The doctors and the assistants were all very welcoming, friendly. Felt like everyone was there to support me and make me feel safe and cared for

Very rude front staff, They will talk badly about you in Spanish as if you don’t know Spanish. If you need a mask they literally scold you for not having it over your nose in .1 seconds while your literally adjusting it and fixing it. Made my visit very uncomfortable when PP is meant to be a safe space. Will not be coming back here for my healthcare needs, I’d rather go without.

I am traveling through town and had some female issues. I had never been to a PP and had no clue what to expect. Not only were they able to squeeze me in for an appointment, the doctor, nurses and all staff treated me with such care. They educated me, listened to me and together we made decisions for my care. Sadly the reviews on google were not good and I wasn’t sure what I was getting into. Let me tell you, I was treated better than any doctors office I have ever been too. I highly recommend PP of Coachella.

I was lucky and able to schedule an appointment online morning of likely a cancellation. Online booking system was obviously up to the minute reliable and clear and simple. Reception staff, medical assistant and the nurse practitioner I saw were all very courteous and professional. Appointment was on time. Excellent visit.

Kind of disappointed to be writing this, because my visit was exceptional. I was seen right after checking in and I did not experience any longer than average wait times between rooms. I went for a pap and BC, because my monthly cycles were extremely painful and heavy, and due to not having heath insurance I decided to go here to get checked out. Everything went great and OB doing the pap was amazing. I never felt any type of discomfort with her or the pap. She narrated every move so I was aware of what was going on. This appointment was on 3/18 and when leaving, I was told I would be contact about any positive or abnormal results. I have access to the patient portal and have been checking it ever since. It wasn't until yesterday that I discovered I could request the results if not provided already and almost immediately after doing so they were added to my portal. After thoroughly reviewing my results, there was one test that came back as "high risk" and positive with a negative 'standard range' and I had no idea what to make of it. I was confused, because I was told I would be contacted by phone which I requested upon leaving the office the day of my appt and I hadn't heard anything about the results. I tried sending a message through the portal and still have not received a response. I tried calling too and it has a torturous automated system that goes on for approx 5 minutes. Then it carries on while you're on hold. I could not get through to anyone in the short amount of time I had on my work break. Absolutely ridiculous. Mind you, I also haven't received any letters in the mail about these positive/abnormal results. My appointment was two weeks ago. Considering this is my heath and I'm looking at red flags on my results, I should be contacted about this RIGHT WHEN THE RESULTS COME IN. COME TF ON.

Covient location, less than 5 mins away from the I-10 freeway. Plenty of parking in the lot in front or public street parking. Staff are super helpful and efficient. This is the second PP office I've been to here in the valley and I feel this office has a more knowledgeable staff. They gave me more information about their office's services and my personal options. The waiting room is very,very small. That's why I said they were efficient because the staff was very good at keeping the patient's moving. At the same time, I never felt rushed or looked at like I was just another appointment to get thru. Planned Parenthood has always been good to me, especially when I was in between jobs health insurance. Thank you Planned Parenthood! Xoxo

convenient location, The staff for the most part are always friendly especially the back office staff and providers. I mean most front desk staff are always rude so I expect it but I honestly havent had an issue. The online appointments and records is such an added convience as well.

Love their work and appreciate them