Beckwith Veterinary Hospital

I love this veterinarian hospital! The staff is always kind and attentive. Dr. Mike and Dr. Chad take excellent care of my dogs. They are honest and always explain what they are doing. I never feel rushed. I won't take my dogs to anyone else. I highly recommend them.

My dog had a serious life-threatening illness. Dr. O'Brian Sr. was great, hands down. I love when a Dr. takes the time to thoroughly explain every detail of what's wrong, the treatment options, and how likely our chances are for recovery. So much better than some of our human Dr.s by far. He is very compassionate and understands that with a lot of people, our pets are like one of our family members. I've been going to him for the past 30 yrs. Now it's father and son working there. I haven't had the pleasure of having O'Brien Jr. care for any of my pets but everyone I've spoken to that has had him always said that he was good, a chip off the old block, following in his father's footsteps, no complaints. That's good because we need more vets like these 2

They always make you feel like they care about your pet as much as you do. For the last 13 years, all my pets have been seen there. When I had to pit down my service dog, they did their best to make it less traumatic for me. Your pets deserve their quality care.

Dr. Mike, Dr. Chad O’Brien, I’ve never seen more compassionate or educated, more informed doctors. Your experience, your education, the care, your knowledge, that you bring to my animals well-being are unsurpassed. I’ve honestly never seen better doctors. Kudos to your dedication to your compassion, to your profession.

We have been very happy clients of Beckwith veterinary hospital for several years during which Dr Mike,Dr Chad and their entire staff have given our pets the upmost wonderfully care. Thank you Dr Mike for such a kind caring Doctor. Oh YEAH,Bell says thank you.!!!!! We would gladly recommend Beckwith to all pet owners/parents Thanks Doctor Mike!!!!!!!

I asked for a price on a x-ray for my cats paw. They said we aint accepting new clients at this time. What bull, Do not take your pet here or even bother.

Trust. Biggest compliment I think any vet could get. We have been taking all of our furbabies to Dr. O’Brien for YEARS! The staff and all the doctors are incredible! We had a Great Dane, Apollo, a few years ago who we lost suddenly before getting these little crazy guys! and I have never seen a team work so hard to save a “dogs” life. Dog seems to not fit! before we lost Apollo, we already had established a deep respect and trust with Dr. O’Brien, but afterwards the level of compassion and understanding during our loss was above and beyond what you would expect. Years on now, I would never trust my furbabies with ANYONE else. The whole facility is super clean! All appointments are kept, on time and always a great experience. Everyone is polite and fun! Couldn’t imagine TRUSTING my babies with anyone else.

I really can’t give a review of service because it’s impossible to ever get an appointment. They are not taking new patients because they are too busy. The person who answered the phone said they don’t have any idea when they will take new patients. The last time they took a new patient was 3 months ago. Their regular patients can’t get an appointment for 2 weeks or more. There is no waiting list you can get on to become a prospective patient/client. When I suggested that maybe it would be a good idea if the physicians were encouraged to keep a waiting list, I was cut off with a curt “oh no, they’re not going to do that!” So should you call every week to ask if there’s any new openings? Every day? Three times a day?

I have been amazed at how thoughtful, caring, and the biggest hearts this establishment has. They go the extra mile for any pet. They teach you things to do at home whereas most places will to it and charge you a arm and a leg. I have the most respect for these people .. thank you for your all for your never ending Love for these animals

I want to share my experience with this vet. I was very happy with the medical treatment my animals received. The first time I came to this vet was because of an emergency long before COVID the staff were quick, knowledgeable, and helpful IN PERSON. I thought that the facility and staff could accommodate emergency services and at the time they did. But for whatever reason... COVID or perhaps losing staff this facility cannot accommodate emergencies now. Our issues started with clerical filling. Many times me and my partner have asked the office staff to fix our file, so that either of us could make an appointment, pay, etc. The office staff did not fix this issue and never explained how we could help them fix their mistake. The file issue led to office staff never helping my partner when he calls, claiming they can’t find the file. His frustrations were ignored multiple times, he has been hung up on and his appointments cancelled because office staff overbooked. Our second issue is that when we first started at this vet it was operating with an emergency vet. When our pet is in need of being seen for something that is not a scheduled check up, we need to be able to bring them in in a timely fashion, one week or two weeks. Not a month or two. Instead of understanding our frustrations, apologizing, or fixing their clerical issues and instead of calling my partner directly the office staff sent a letter breaking up with us signed with an unreadable signature. Terminating us as customers is within their right to do and understandable but so is our need for actual customer service not rude staff with perfected customer service voices. We also don’t need office staff making file notes about our frustration instead of actually working on a solution. A personal call from the veterinarian only lead to a one sided conversation where no understanding was given or gained. Why should the veterinarian care about how office staff treat hardworking customers when they get paid no matter what. And why should the veterinarian treat us well we don’t bring enough money in for him to care.