Best Buy

Like the store, just a few problems: 1. Open boxes laptops are available on the website but not in store 2. Really far, at the end of the city . I bought my Alienware worth 2000 USD loved it, will be a customer hence forth

It took 10 minutes to select our machine. Customer service is not up to mark. Only one lady helped us at last. Store wise it was good and clean.

I would like to take this opportunity to laud one of your employees. Yesterday afternoon 9/3/23 my nephew and I had occasion to visit your store location on Universal Drive in North Haven CT. “Sherman” was remarkably attentive, knowledgeable, helpful, and conscientious. Although the item we were looking for was not available at your store location, “Sherman” went above and beyond to ensure that we would be able to find the item in a timely manner.

Cool place has lots of collection. But the staff response is too late they are making us to wait for long periods.

Upon entering the store I was greeted by an employee, making me feel welcomed. The store was clean. The check out line had many people, but was moving quickly. I was looking at appliances and really did NOT receive employee assistance. Another customer asked me for help in choosing their own small kitchen appliance. The employee had only told them, " the more expensive one is better, but not why!" We ended up looking for reviews and the other customer went with the less expensive product based on reviews, NOT price!

Waited 15 minutes to be helped, multiple people just standing around. Ask for help during the 15 minutes to then grab an item that apparently was in the wrong spot so they tried to charge me an additional $25. The rep that took care of me was nice but the manager refused to honor their mistake.

Always a great experience!! Especially since radio shack is gone. The either was amazing and super helpful in mt Vernon NY. #cmvny. Don't take for granted the greatness in that city!

I so far have had the best experiences at best buy, especially with the geek squad. Geek's not only told me but showed what the problems were also showed me the correct way. THANKS Geek Squad & Best Buy

I had a phenomenal experience with one of the managers named Brian. Brian was extremely knowledgeable and personable and I will make sure I support Brian & his store in the future. Give the guy a raise!

It was okay. No sales people spoke to me, but the Door Greeter. The store is neat, clean, and orderly. They did not have what I needed. The focus seems to be on cell phones and TVs.