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Ulta Beauty

  1. North Haven
  2. North Haven Store

Reviews, get directions and information for Ulta Beauty

Ulta Beauty

Description

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.



"Ulta Beauty is the US' largest beauty retailer for cosmetics, fragrance, body, skin & hair care products. Shop over 25,000 products from 500 brands including Tarte, Fenty, Redken, TULA, & CHANEL. Plus, exclusives like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers choices in products that range across vegan, clean ingredient, cruelty-free, sustainable packaging, and making a positive community impact. The Salon at Ulta Beauty offers hair, skin, makeup, brow services & ear piercing. Book an appointment online for a haircut, hair color, brow wax, lash extensions, lash lift or makeup application. Walk-ins are welcome if stylists are available."
Address: 370 North Universal Drive, North Haven 06473
Phone: (203) 234-1489
State: CT
City: North Haven
Street Number: 370 North Universal Drive
Zip Code: 06473-3163
categories: beauty supply store, cosmetics store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00

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Reviews
On 1/23/23 I had THEE best experience I’ve ever had in a makeup store period! I was helped by two ladies Maya who was very friendly and helpful and Athena who was seriously TOP TIER ! Athena’s level of patience and customer service are profound! She not only assisted me with selections and alternatives but she took the time to educate me along the way with each item. I visited this branch on my birthday which I didn’t share with her until close to the end of my time in the store I left feeling so special and cared for!! Ulta you have gems in this branch !! I will be back
Why all the incessant pressure at the register to give up your name and number? You have to tell the cashier "no" at least 3-4xs before they'll stop asking. Had one cashier catch a 'tude because I refused. Even had a cashier tell me I wouldn't be able to return my items if I didn't provide my personal information. LMAO ... FOH. This is not prom and I'm not your virgin. Calm. Down. Chill. Out.
Do yourself a favor and don’t visit if you’re a minority or an immigrant. I visit often and am continuously shocked by how much the staff here is rude and unapproachable me and other people of color I know. Scheduled an appointment three weeks in advance at the salon that I came to 15 min early because they called me saying they could take me earlier but found them be very rude because I didn’t come when they expected me to which was earlier than my appointment time. This is unfortunately not the first bad experience at this store so I ended up leaving without getting any service. Will definitely not visit again.
The staff is so great and experienced!! My first time here buying a birthday gift for my wife and they are the best.. every single staff member can help you. Thanks guys
I just stopped into Ulta in Hamden to grab something quickly and had the pleasure of interacting with Laura and Leanne who both were super knowledgeable, helpful, and honestly brightened my day a bit. Incredible customer service which made me want to visit the store again soon!
The product selection is excellent at this location. Friendly employees and well staffed, 4 stars for how clean and friendly this store is with a large selection of perfume for men and woman. The 5th star I couldn’t add because the prices are ridiculous.
Wide selection of beauty products. Excellent customer service!
I have never met such rude and judgmental employees. I have shopped in this store many times and I am continually shocked with the customer service this store displays. I was there today to buy a curling iron and was unsure which tool would best fit my needs. I asked one of the employees for help and I was met with an eye roll. I had two gift cards to pay with and there is a pin on the back I needed to access to verify the card. I asked the employe behind the counter for a coin to scratch the film off and she told me to use my keys. I don’t have keys, I have a key fob. Instead of just giving me a coin from the already open cash register she made me take apart my key fob in-front of the entire line of customers.
Never posted a review for a business before, but the customer service here is truly wonderful and deserves praise. I don't wear a ton of makeup regularly, but the woman who helped me here was able to quickly find the perfect products for my skin tone. The makeup looks so great I may even wear everyday. I will be returning! :
Initially the cashier checking me out was very friendly however as soon as i rejected giving my number for rewards he became a bit hostile. He gave me a spiel about the benefits which was no problem, i used to work in customer service and understand it’s his job but when i made it clear i was not interested, he let out a dramatic sigh and gave me a cold shoulder for the rest of the transaction. I’m aware of the pressures employees get from upper management about boosting rewards, but if a customer says they’re not interested, say no problem and move along. Customers aren’t entitled to sign up for rewards and there’s no need to be rude when they say no.
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