Cineplex Ancaster

Went here to watch Oppenheimer in Cinema 9. Overall, the movie experience was good. The sound quality was good and the temperature inside was just right. Seats were average-sized. There were several washrooms to be used by movie-goers. Various food options were also available. Employees were all quite nice and welcoming. The movie was excellent too! Overall, a really good experience.

Ancaster Cineplex's IMAX for "Oppenheimer" premiere with stunning visuals and immersive sound. However, seats could be more comfortable for longer movies. Overall, a captivating experience.

It’s nostalgic coming here every time because this was my after high school cinema that I went to. I know things have change, combo prices and I’m not sure if they served alcohol back then. I feel like this cineplex has more parking compared to Hamilton mountain.

Came back for the first time in years. Garbage laying around, No stock of items, just an overall let down. And I haven’t even seen the movie yet

Not the greatest experience due to the customer service. Upon arrival, was not told which doors to go to. My fiancé and I went out for the first time in months not expecting to be as disappointed as we were. We went to get our snacks and waited in line for 3 mins at least to be serviced, mind you it was not a busy night, but also there were 3-4 employees behind the counter chatting amongst each other. I get it... all were young teenagers they probably had some gossip to catch up on but we were waiting and were going to be late to our movie. Anyways, eventually when we got serviced my fiance ordered two alcoholic beverages and two fountain drinks, and they were opened up by one of the cashier girls she looked to be at least 17before informing us that they had to be opened before we could find our seats then proceeded to tell us that they had no trays for our drinks. 4 drinks, two bags of popcorn, and two treats we had no way of carrying it all in one trip so we asked if we could have a bag or something to free up hand space. EVENTUALLY we got a paper bag. We then saw one of the girls give another customer a tray, the same tray we asked for but was told that they were out ... we asked if we could have one of them too and the girl said that it would not fit our drinks but reluctantly gave us a tray anyway, the drinks fit perfectly. There were other things throughout the evening that made it difficult to enjoy our time there but we tried to make the most of it. However, I'm not sure we will be going back to the Ancaster location after such an experience...

I prefer Tuesdays because of Cineplex special prices. My kids and I watched The Little Mermaid after school. Of course, my kids wanted the popcorn which they said was yummy. Friendly staff and good seating. Definitely going again!

All of my previous experiences with this location have been sublime which is why I’m not pleased with having to provide a one star review. It was my friend’s birthday yesterday night and we wanted to watch the new Mission Impossible movie which was scheduled to air at 10:30. We made it to the theatres at 10:45 and were introduced to a locked door. The staff watched us and didn’t bother to let us in which I’m shocked as this has never happened before and it is quite disappointing that we couldn’t watch a 2 hour movie that doesn’t even start until 10:45 anyways with all the trailers and such. *thumbs down*

I love the location and theatre, but the back seats are broken. I tried 6 different ones just to check out, and the springs were almost coming through the material. I saw Mission Impossible and could barely sit. I had my jacket under me.

Great movie!! Still a great place for friends to meet and have a good time.

Seats at the very back do not recline, made it very bad on my back. But other than that, we had a really good time.