Our mission is to be a leader and innovator in the management of non-traditional dental solutions.
DHMS was founded in 2003 to provide portable dental treatment, portable hygiene and related dental services. We began providing services to assisted living patients, nursing home and homebound patients. In 2005, Logistics Health Incorporated (hereafter referred to as LHI) contacted us asking if we would be interested in doing the reserve screenings events. We of course tried it and began doing more military screening events with LHI. We have since branched out into dental staffing as well.
In March of 2005, DHMS began providing services for the Arkansas Army Reserve with a primary goal of ensuring a high quality service for our service members. DHMS’s ability to meet deadlines and display exceptional flexibility on date changes and time extensions was noted and services were expanded to other states. As a result, the FEDS_HEAL program (award winning and innovative alliance that delivers medical and dental services to Reserve Component members in all 50 states and territories, and its supporting model developed within LHI, has continued to expand.
It was an honor for DHMS to serve as a subcontractor to LHI for the Federal Strategic Health Alliance (FEDS_HEAL) Program, This Program provided comprehensive medical and dental readiness services to SMs. Since the Program’s inception, the Air Force Reserve (AFR), Air National Guard (ANG) and U.S. Navy Reserve (USNR) have also been added as component customers who participate in the Program.
In September 2006, the FEDS_HEAL Bridge Contract was awarded to LHI as a continuation of the FEDS_HEAL initiative. The contract was transferred from FOH to DoD and continued the same scope of medical and dental services for the DoD. Then as a result of a competitive bid, in September 2007, LHI was awarded the Reserve Health Readiness Program (RHRP - ensures the medical and dental health readiness of Services Members comprising the Armed Forces). In the post-award analysis of all bids on the RHRP, LHI was superior in every criteria that was evaluated (i.e., corporate management, technical approach, past performance, etc.). In most categories, LHI was rated as exceptional. LHI’s nearest competitor received no exceptional ratings.
In April 2009, DHMS was awarded contract W912NR-09-A-0013 for the Louisiana Army National Guard (LAANG). This contract requires DHMS to provide Dentists and Dental staff to conduct annual dental examinations and readiness classifications for LAANG soldiers. The exams will consist of oral evaluation; caries risk assessment, periodontal assessment, tobacco risk assessment and oral cancer screening. This contract is continual to April of 2012.
On average DHMS currently places approximately 1000 personnel per month in military deployment events, healthcare facilities, private practice and correctional facilities. The placements are for both temporary and permanent positions providing general / geriatric dental services. Services are available in all 50 states as well as U.S. Territories and DC.
To coordinate innovative and creative dental services in diverse markets. Our top focus is on meeting our customer’s wants.
Our primary responsibility and purpose for existence is to serve our patients and provide convenient access to both Dentists and Hygienists. We must do our best in all areas of the business in order to ensure high quality, ethical service and high customer satisfaction levels. We will strive to provide the highest quality of work possible at an affordable cost in the mobile setting. We must constantly search for ways to reduce our costs to allow for a fair price for our customers. By providing on site service, we will simplify the appointment process, minimize missed and or cancelled appointments and increase the oral health of our patients.
Our secondary responsibility is to ensure the Facilities, businesses and services we contract with are pleased with the services we are contracted to provide. Open communication regarding our services should be encouraged to all those we contract with. We must at all times look and act professional. By meeting and exceeding the needs and wants of their Residents, Patients, and Employees, they will continue and encourage use of our services.
We must provide a safe, healthy and rewarding work environment to our independent contractors and employees. We must value their opinions and reward dedication, ambition and merit. We have an obligation to respect their dignity and ensure their job stability. Qualified and willing staff and/or contractors should be offered upward mobility within the company as opportunities arise. Equal employment opportunity should be given to all staff in all positions and ethical decisions should be made in all circumstances.
We should look for opportunities to help the communities in which we serve. We should give back a proportionate amount of what we receive through volunteering or sharing our expertise and services with those who are less fortunate.
The final obligation is to the owners of the company. The risks and efforts of all shareholders must be fairly rewarded. The company must be financially solvent and make a fair profit. A contingency account will be set up to allow for growth and errors. We will consistently look for new and innovative ways to improve our services by utilizing improved technology, and creating more efficient systems. When our customers, staff and contractors are pleased with the company, monetary reward will follow.
