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Essence Dental Care

  1. District Heights
  2. District Heights Dentist

Reviews, get directions and information for Essence Dental Care

Essence Dental Care

About

WELCOME!! Thanks for visiting our Facebook Page. We have been proudly serving the Washington Metropolitan since 2009.

Description

Since 2009, the elite doctors and staff of Essence Dental Care have provided the members of the Washington Metropolitan Area with an all-encompassing, fully comprehensive, state-of-the-art facility equipped to meet any of the dental needs of its patients. With complete focus on your health and happiness, Essence Dental Care stands as your destination for the most rewarding and beneficial dental care.

Address: 5805 Silver Hill Rd, Ste G, District Heights, Maryland 20747
Phone: (301) 568-8444
State: MD
City: District Heights
Street Number: 5805 Silver Hill Rd, Ste G
Zip Code: 20747
categories: dentist & dental office


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00


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Reviews
I went to the District Heights location for my appointment today and the owner did a horrible job cleaning my teeth. She was extremely rough and hurt my gums. My mouth was very gritty afterwards and she didn’t offer me mouthwash. I had to ask her to put the suction tube in my mouth during the cleaning. I had to ask her did I have cavities because she didn’t rely that information, just told me I was done. I don’t even think she checked for cavities. I asked the ladies at the front desk was she a new dentist and was told she’s the owner and a pediatrician who was just helping out. No wonder she did such a horrible job. I would never let her touch my teeth again.
I would give them 0 stars if I could. I always have such a bad experience every time I go. They never answer the phone but let you miss a call they’re quick to give your appointment away. They called me 5 times in a row while I was at work and once I got a chance to call back less than 20 minutes after they already gave away my appointment. No email or anything. Their dental work honestly isn’t even good enough for the hassle they give you.
They have no class at this location and the staff is rude the lady who set up appointments over book appointment & they don’t answer the phone. it’s dirty inside of the facility and they always short staff. Please do not take your kids here.
First time patient with this office and I had a great experience. I’m looking at a root canal and fill-ins. All the staff were very professional and friendly. The area was clean and welcoming. I look forward to the work they’ll be doing for me !
My kids actually prefer this place over Healthy Dental. Both are equally flawed. The customer service in this area is horribly unacceptable. This place falls right in line. Wait times WITH an appointment were crazy. Getting appointment times that work for your schedule are impossible. They only have a dentist like 3 days a week, which is ridiculous. My kids said the black female dentist was really nice but they only saw her for like 2 minutes after spending 30-40 minutes in the back. I have older kids, but it's extremely uncomfortable sitting in the lobby for a prolonged time and not knowing what is going on with your child. In no world, is that ok. I get parents can add to nervousness but in the age of dental predators UPDATE THE PARENTS.
Went here years ago. This place is the worst, I went in to get veneers and they gave me what they wanted which was crowns that were the wrong color, on to of that when I complained because they tried to cover it up they kick me to the curb. Don’t trust these ppl, or know exactly what they’re doing step by step.
This is a fantastic dental office. I was so nervous when I had to choose a new dentist but everyone here has proven themselves very professional and compassionate! The front desk staff have always been very polite and I appreciate them calling to give me reminders. I will absolutely sing Dr Adidara and his assistants praises because they are fantastic! I’ve never had someone fill so many cavities for me in one sitting, I was truly amazed. I didn’t wanna believe him at first when he said I wouldn’t need numbing for my procedure but he was right AND I was able to eat immediately after! Love this office! UPDATE: I have now also been seen by a cleaning technician, Avi, and she was WONDERFUL. This is literally the first time in my adult life I wasn't squirming in pain. She was so kind and compassionate, I literally can't say enough nice things about this place!
If I could give zero stars I would. First off when I called to schedule my appointment, the young lady was very rude and dry. I have been coming there periodically for treatment since I have always come there for some treatment. The doctors are new every time I come. The front desk is always new. No one ever knows what I am coming on for and never care to find out. I have to tell them what I need instead of them doing their do-diligence to find out what I need. It literally doesn't take that long to see what I need. Today I wasted a whole hour because someone scheduled me incorrectly to begin with. The doctor never introduced herself, then blamed me for messing up her schedule. Excuse me, since when is it the patients fault that your schedule is messed up? The front desk is very rude. I called to speak to a manager they told me "everyone is busy right now!" That was it. If anybody schedule was messed up, it was mine. They are very unprofessional and I would never send anyone here to get any work done. The doctor was about to stick the needle in my mouth with no topical. I asked for topical she rubbed in on my gums and the immediately stuck the needle in my gums. If you are looking for patient care DO NOT GO HERE> They do not care. The doctor also asked what kind of insurance I had and asked if I paid. I'm just blown away! Ridiculous!!
I have been coming here for years. I actually used to like this place. I loved how many people of color and of youthful age worked there but I started to notice EVERY TIME I VISIT THERE’S ALWAYS SOMEONE NEW Dr.s and Hygienist. The turnover rate is way too high. Not good at all. Also you can have an APPOINTMENT and still wait for damn near an hour before ur called back, they NEVER ANSWER the phones and are appearing to be very ghetto for a dental office. It’s convenient as far as location but I’ll rather travel and be attended to than not get service or quality service!!
This place is getting one star because no choice. Very unprofessional, long wait times even if your in pain, have to constantly call them to check up on status of pre authorizations, staff constantly turning over as if they are students working for hours, dentist will leave from working on your teeth and work on someone else, office manager never returns calls, and rude once asked to email all previous information and X-rays to new dentist. LONG STORY SHORT STAY AWAY FROM THIS PLACE. THE OFFICE IS NO GOOD!!!!!! PROTECT YOUR TEETH AND SANITY.
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