Flatirons Rocky Mountain Chocolate Factory

Some great tasting apples and choices for mother day as well

I love this chocolate factory they always have apples in stock not having to wait. The staff is friendly and nice. My favorite is cheesecake

8/6/2021 2PM: The costumer service at this location Flatiron’s Mall was awful! The COVID must have taken its toll on all the good, honest people who like to work and serve because the persons behind this counter today was just awful. She was not competent nor knowledgeable to serve her costumers! Nor did she care to be there working! When I asked to talk to the manager, she said she was “the manager”! This incident happens on 08/06/2021! There was only one person at the store! A female manager… extremely rude, incompetent, and “bully-like”…. So sad to see… ROCKY MOUNTAIN CHOCOLATE Factory you have rocked for so Long… you can do better!!! Please interview and perhaps background check your employees before hiring them!

Pricing is high and I usually expect to pay a pretty penny for chocolates, but customer service is always superb. Everytime my family and I come, the employees are always friendly, smiling, patient, and helpful. In a world where great customer service seems hard to come by, RMCF gets the gold!

We stopped here just before leaving the mall. We got some cookies and cream covered apples and some chocolate covered pretzels. All tasted very good. The girl working here on Tuesday was very nice and got us exactly what we wanted that day. We like their candies.

Great store, awesome staff and friendly. Great selection with very fresh selections. Store was VERY clean and happy for the holidays! I highly recommend this store and thank you to the fun staff. They are working hard during tough times and they deserve 10 stars!!

Very bad experience today went in at 5:50 pm to buy 2 chocolate apples and the girl at the store was blocking our entrance so we asked are you guys closed so she looked at the cashier and said yea so we asked we can’t buy anything to make sure she said sure that is very unprofessional the closing time is 6 pm never buying here again

Pretty disgusted by the quality of the $12 apples. We just purchased 3 apples, had the shop cut them and were going to eat them in the courtyard at the mall. The insides are rotten on all of them.

I normal love RMCF but this location the chocolate tasted old. Like it had been in the case all week or more. I guess I'm used to a fresh selection. Will not return to this location. However the service was pleasant.

It's difficult to find a place that sells decent English toffee. Yeah, I'm that guy. Well, this is a terrific place to start. Dynamite toffee. Incredible selection of dipped apples. There's usually a cheesecake one that simply can't be missed.