Reviews
Marc Rajotte and Bella did an absolutely fabulous job in helping put together an amazing private viewing for my mom Ann Hoefer. There was no task to great, no detail over looked and last minute ideas were tended to as if they were planned. Thank you for a beautiful viewing and your continued support as the process of taking care of my mom continues. I receive consistent updates on the cremation process which is beyond my expectations. Very compassionate, caring and professional funeral home. Very comforted in knowing this is officially my family funeral home.
Forest Park is an amazing place to plan your loved ones funeral. They are kind, supportive and accommodating. With top rated service. They believe in excellence and professionalism. They helped my family create the funeral we desired for our mom. Even the little things we wanted to do differently than the normal. We have no regress for choosing Forest Park.
David and Juan Carlos were so professional and knowledgeable. I came in worried about securing a lot and funeral services for my husband and I and it turned out to be so easy with their help. I’m at peace knowing my kids won’t have to carry the burden when the time comes. I was able to make payments so when the time comes all will be taken care of! Excellent options and flexibility with their packages.
My experience: Angelia Kinney and the rest of the staff were wonderful. My husband’s funeral planning and execution of those plans were exemplary as far Angelia handled. Angelia even wore a patriotic scarf during the funeral since that was our theme for our proud Marine, she was compassionate and kind. Saying all that, there is one area that I’d like to comment on that brought me stress and upset. Cynthia Barnosky from the get go was terse, on the verge of being tolerant of helping us. My daughter, son-in- law and daughter-in-law mentioned it also. I called Cynthia a couple days ago and asked if the death certificate had arrived. She said oh no that takes 3-4 weeks. I told her you said 7-10 days at our planning meeting…she said no I didn’t, I said, oh yes, that’s what you said. I asked the other family members that were at the meeting what they heard without telling of the conversation, they all said she said “7-10 days”. Well, today she calls and says that the certificates were in, so I said I’d be right over. I had my 90 year old Dad with me so I needed to run in and out. Well, Cynthia wanted me in the Planning Room, I said no, I have my 90 year old Dad waiting in the car. She insisted I show my ID and sign for receipt of the certificates, which is fine. Then she took my driver’s license away to make a copy, WHY? These days having your ID floating around is not a good idea…she saw my ID, she knew who I was. Her snarky, attitude and totally fake smile just stressed me even more. I will NEVER work with her again and I will tell all I know to avoid her at all costs. Was trying to handle this grief I’m going through and her handling of the situation just made it worse. BTW, the ladies at the front desk were lovely and kind. Sincerely, Peggy Rivas
From the very beginning of the very tragic death of a loved one to now after the funeral the entire staff have been extremely helpful, timely, and compassionate. It made this difficult event less difficult. Thank you staff of Forest Park The Woodlands, Texas.
I would like to offer my highest commendation for Cynthia Barnosky, Family Service Counsellor at Forest Park, The Woodlands Funeral Home for her exceptional dedication and exceeding above and beyond the call of duty. My fiancee Bob passed away last August 2021. I live in Singapore hence I could not visit his grave. I had tried to order flowers online for Bob but as his tombstone and bench have not been set up yet, I was not able to do so. I was advised that I needed specific measurement for the arrangement and to buy the flowers at Michael. I was at a lost. I contacted the Funeral Home and this time Cynthia attended my call and helped to resolve the issue. She immediately offered to drive out to Bob’s grave to check. Bob has no tombstone and bench set up yet. I was very upset. I could not order flowers online until Bob’s grave is ready. She then arranged for a beautiful hand held bouquet for Bob and it even came complete with a hand written note with message from me. She then took a snap shot of the flowers and the note and sent them to me. I could not believe she even turned down my offer for payment. She did all these with her sincerest of heart. She recently helped me again. She placed flowers on Bob’s grave for his 1st Anniversary. I was really touched. She actually took time out from her very busy schedule to accommodate my request. Her thoughtful care and compassion win my heart. Another name worth commending is Tracie Meyers. I am so very grateful to her for helping to order temporary marker for Bob. Bob has no markers on his grave for months after his funeral. Tracie attended to my call and listened patiently to my explaination. She was very understanding of my situation. Her response was prompt. She drove out and took picture of placenent, checked with Memorial desk. She quickly placed order for temporary marker for me, she updated me on delivery date for the temporary marker. Bob had his temporary maker set up after abt 2 weeks. I was thrilled. Finally Bob has a place which we can identify him. Now everyone can see where Bob was buried. Tracie is simply amazing. I am deeply grateful for the kindness and compassion of Cynthia and Tracie. Generally you have good staff but there are those who go the extra mile. Funeral home is indeed fortunate to have Cynthia and Tracie with them. They make a world of difference to life of bereaved families. They are so genuine with their caring nature.
Forest Park made sure everything was taken care for my father's funeral. It really helped my grieving process. Shane Baker did an outstanding job. Thank you.
During the most difficult time of our live the care, kindness and professionalism into every detail exceeded our expectations! Gayle, Melissa and Anna made sure that every detail was exactly as we requested!
My mother's preparation was great. The services at the church were excellent. The priest did an excellent job of celebrating my mother's life. The only problem we had was our first consultation with Forest Park discussing the arrangements for our mother. We found out after the fact that Forest Park offered packages that included amenities that we could have had for approximately the same price. Instead of the way we were presented which was alacarte. For this reason we were offered a partial refund to offset the price and were told it would take approximately 30 days to receive. After approximately 2 and a half months and multiple phone calls and a letter to corporate we finally received the refund. Other than that they did good.
Shane Baker and the entire staff at Forst Park were wonderful during our difficult time of the loss of my father. Shane walked my family and me through every step with such detail and understanding, making sure there were no details left out. He felt more like family whom was sharing the feeling of loss than a sales person. Shane accomplished everything we requested and needed for the visitation, service and burial, making sure our feelings, comfort, and expectations were of his number one priority.
