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Reviews, get directions and information for Highland South Wedge Pharmacy

Highland South Wedge Pharmacy
Address: 777 Clinton Ave S, Rochester 14620
Phone: (585) 279-4790
State: NY
City: Rochester
Street Number: 777 Clinton Ave S
Zip Code: 14620-1448
categories: medical supply store


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 18:00

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Reviews
I ordered my medications Wednesday morning, cancelled all my plans waited all day and they never came. Waited all day Thursday they were a no-show. Called them Friday morning so I can pick them up they said my prescriptions were out on the road for delivery, so I canceled my plans for Friday. I waited all day Friday still didn't get anything called them an hour before they closed and they told me that my meds will be delivered on Monday. So now i have to go to whole weekend without taking my medicine and without my meds I can have a seizure or a severe asthma attack. But they don't care!! they have poor bedside manners!! They are Horrible!! This is the second time this has happened to me.
My meds were prescribed last Monday 6/17/23. I experience cluster headaches. The most painful pain ever google it. Told them I'd pick my meds up 6/19/23 because i had an appointment that day, ride already set up. Get there, no meds. Ok cool, deliver them then. Here it is Friday, 6/23/23 and still no meds. Bad part is, they're not even addressing the situation just asking, "so are you going to pick them up Monday"? After an extensive convo with two pharmacists and telling them to deliver my meds i call them and they say, oh, it says you're picking them up. What a joke, this isn't the first time this has happened to me either dealing with them.
I’ve had excellent customer service here. My doctor is at this practice, so communication between pharmacy and doctor is great. I tried switching to another pharmacy that was closer to me, and had long wait lines, scripts never ready, and poor customer service. So I transferred back here. Love that they deliver! Only negative is limited hours, no weekend hours. Wish they were open for a few hours on Saturday, thus the 4 stars instead of 5.
Professional, considerate pharmacists and techs. Free delivery! Never had a bad experience.
Very nice staff! Quick service. But so small. A good pharmacy that would be great if it was in a bigger space.
Kind and helpful staff. Today I dropped my prescription in the parking lot and when I called to retrace my steps, a staff member walked out in the rain and found it for me — saving the day!! <3
K.Cross I use this pharmacy and have for years. They will go the extra mile for you and drliver it too! Highly recommend this pharmacy
This is my go-to pharmacy. I love not only that they have prompt and friendly in-person, but they also give me the option to have my prescriptions delivered. As someone with many medications and no car, this proves to be a huge asset for my husband and myself.
I give these people so much credit for dealing with patients who have the most challenging personalities I have ever seen. I walked in to ask where suite 100 was and there was a patient screaming at an employee with short dark hair for whatever reason and the way she kept her cool and her calm tone of voice completely caught me off guard. She looked rather young to be able to keep herself so calm in a situation like that. She managed to diffuse the situation like a pro too!
Worst facility ever the communication sucks there staff is rude and definitely wouldn’t recommend them to anyone!!! Stay away from this place!
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